Zoho Administrator - Juno Search Partners - Remote | Dice.com

Juno Search Partners

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Zoho Administrator

Remote • Posted 1 hour ago • Updated 1 hour ago

Full Time

Remote

Up to $55/hr

Apply Now

Juno Search Partners

Job Details

Skills

zoho
crm
API
Analytics
Attention To Detail
Auditing

Summary

Juno is hiring a Zoho administrator to support our client's Patient Activate team in managing, optimizing, and extracting insights from our Zoho CRM system. Patient Activate is a product platform focused on streamlining patient outreach, onboarding, and engagement for clinical research and healthcare programs. .

In this role, you will serve as both the CRM lead and analytics resource owning day-to-day Zoho administration, building automations, designing dashboards, running ad hoc analysis, and ensuring data flows seamlessly between systems. You will work cross-functionally with Product, Engineering, and Operations to ensure our systems and reporting capabilities support both immediate program delivery and long-term growth.

Responsibilities

CRM Administration & Optimization

Serve as the Zoho CRM administrator for the Patient Activate team, managing user access, workflows, and system configuration
Build and optimize CRM automations, dashboards, and reports aligned to program and business goals
Conduct regular data audits and maintain CRM accuracy and integrity across integrated platforms
Provide onboarding, training, and ongoing support for internal users

Analytics & Reporting

Perform ad hoc data analysis using SQL to answer key business and operational questions
Design and build dashboards in Zoho Analytics or Power BI using CRM, marketing, and operational data
Translate complex data into actionable insights for stakeholders across teams

Data Integration & Pipeline Management

Build and manage data pipelines to ingest data into the CRM and export data to external systems such as data warehouses or analytics workbenches
Develop and maintain data integrations using APIs to and from the CRM and other platforms
Scope, implement, and test new integrations

Process Improvement & Documentation

Identify opportunities for process and workflow improvements to support scale and efficiency
Collaborate with cross-functional teams to scope and implement system enhancements
Document workflows, integrations, and governance practices to support knowledge-sharing

Qualifications

2 4 years of CRM experience, with strong hands-on expertise in Zoho CRM
Experience in analytics and reporting, including strong skills in dashboard/report building using Zoho Analytics, Power BI, or similar tools
Experience supporting internal operations or product teams in a fast-paced environment
Strong attention to detail and a proactive, solution-oriented mindset
Ability to work independently, prioritize effectively, and communicate clearly across teams
Comfort with data management, process mapping, and workflow automation
Preferred: Zoho suite tools (e.g., Zoho Creator, Zoho Analytics)
Preferred: Familiarity with API-based integrations and data flows between systems
Preferred: Background in digital health, patient engagement, or services delivery
Preferred: Familiarity with tools such as Google Workspace, Jira, or Slack

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90932993
Position Id: 8830291
Posted 1 hour ago

Company Info

About Juno Search Partners

Our collaborative team of experienced sourcers and recruiters specialize in assisting growing companies to build out their workforce through custom-built recruitment solutions. We have extensive experience in the placement of accounting, administrative, finance, human resources, legal, marketing, talent acquisition, and tech candidates nationwide.

By offering a multitude of service solutions — contingent search, retained search, contractor placement, executive search, custom talent solutions, and payroll services - we can help you get the talent you need, delivered in a way that makes the most sense for your organization.

Our Mission
Juno Search Partners is committed to the work of advancing diversity, equity, & inclusion within our organization & in our communities.
As the Ultimate Connectors we value our ability to bring many different perspectives to the table in order to enhance teams. We are committed to connecting people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices.

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