System Administrator

Location: College Station, TX
Description: Our client is currently seeking a System Administrator

Windows Systems Administrator - Application owner coordination, patching, upgrade support

Onsite in College Station
Role Purpose

Serve as the primary liaison between the infrastructure team and application owners throughout the migration project. This role coordinates application compatibility testing, manages patching workflows, backups, documents application dependencies, and ensures application owners are engaged and prepared for each phase of the migration. This role will also manage and work the local ServiceNow infrastructure ticket queue.
Key Responsibilities

Conduct RPO/RTO interviews with application owners to gather backup requirements

Document application dependencies, integrations, and technical requirements

Coordinate Windows Server upgrade compatibility testing with application owners

Manage WSUS patching coordination including app owner approval workflows

Schedule and track application testing windows during pilot and production migrations

Maintain application owner contact list and escalation procedures

Coordinate with app owners for pre-migration and post-migration testing sign-offs

Document application-specific migration requirements and known issues

Support user acceptance testing (UAT) coordination for migrated systems

Track and report application readiness status for each migration wave

Identify and escalate application compatibility issues to technical team

Assist with change advisory board (CAB) documentation for application impacts

Maintain application inventory with owner, criticality, and GxP classification

Support knowledge transfer to operations team on application support procedures

Required Skills & Experience

3+ years of experience in desktop/application support or systems analysis

Strong communication skills for working with diverse application owners

Experience coordinating software upgrades and compatibility testing

Familiarity with WSUS or similar patch management systems

Understanding of Windows Server environments and applications

Experience documenting application dependencies and configurations

Proficiency with Microsoft Office and ticketing systems

Strong organizational skills and attention to detail

Preferred Qualifications

Experience in pharmaceutical or manufacturing environments

Familiarity with GxP application requirements

ITIL Foundation certification or understanding of change management

Experience with CMDB and asset management systems

Knowledge of virtualization concepts (VMware, Hyper-V)

Experience with UAT coordination and testing documentation

Key Deliverables

RPO/RTO requirements documentation from app owner interviews

Application dependency matrix and integration documentation

Windows upgrade compatibility assessment per application

Patching approval workflow documentation and status tracking

Application owner contact list and RACI matrix

Pre/post migration testing checklists per application

Application readiness status reports for each migration wave

CAB submission support documentation

Updated application inventory with owner and classification data

Application support knowledge transfer documentation

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