Business Systems Analyst II (Technical) (Local) - Keyphase, Inc. - Maryland Heights, MO, US | Dice.com

Keyphase, Inc.

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Business Systems Analyst II (Technical) (Local)

Maryland Heights, MO, US • Posted 1 day ago • Updated 1 day ago

Contract W2

Contract Independent

On-site

$40 - $42/hr

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Job Details

Skills

API
Business Systems
IT Service Management

Summary

Business Systems Analyst II (Technical)

Location: Maryland Heights, MO (Onsite 4 days/week, 4/1 schedule)
Contract: 4 Months (Possible Extension) W2
Start Date: ASAP Must start before year end

Job Description

We are seeking a highly technical Business Systems Analyst to support a major ITSM migration project from Cherwell to Ivanti. The ideal candidate will have strong experience working in technical environments, analyzing system data, understanding backend workflows, supporting integrations/API requests, and partnering closely with developers and business stakeholders.

You will work within the Ivanti Platform team and play a key role in analyzing existing Cherwell Service Catalog items (approx. 4,900+ subcategories), documenting requirements, supporting migration tasks, and performing functional and regression testing.

Responsibilities

Analyze existing Cherwell workflows, data objects, and service catalog items; translate them into Ivanti-compatible specifications.
Gather and document technical requirements and collaborate with business owners and developers.
Review data sources, perform data analysis, and support data migration from Cherwell to Ivanti.
Participate in system functionality reviews, API/integration analysis, and governance requests.
Perform functional and regression testing for workflows and catalog items.
Provide system support, troubleshoot issues, and validate backend workflow logic.
Work closely with ITSM, development, and business teams to ensure accurate migration and implementation.

Required Skills

2 5 years of experience as a Technical Business Analyst or Systems Analyst.
Strong experience with ITSM platforms (Cherwell, Ivanti, ServiceNow, Remedy, etc.).
Hands-on technical requirements gathering experience.
Experience in regression testing and functional system testing.
Strong data analysis skills (Excel, SQL preferred).
SharePoint experience.
Experience working with APIs, integrations, and backend workflow analysis.

Preferred Skills

Ivanti implementation or migration experience.
Experience migrating from Cherwell to any ITSM platform.
Background in development or scripting is a plus.

Soft Skills

Strong communication and ability to work with business owners and technical teams.
Detail-oriented with strong problem-solving ability.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91099549
Position Id: 8829706
Posted 1 day ago

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Business Systems Analyst II (Technical) (Local)

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Job Details

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Summary

Business Systems Analyst II (Technical)

Job Description

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Required Skills

Preferred Skills

Soft Skills

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