Role Summary
SAP SD/OTC SME will serve as a trusted advisor to business and IT stakeholders, leading SAP ECC solution design, validation, and delivery. The role requires deep functional expertise, strong business process analysis skills, and the ability to drive consensus through structured workshops and design validation sessions while managing stringent timelines.
Key Responsibilities
SAP SD/OTC Functional Leadership
- Act as Subject Matter Expert for SAP ECC Sales & Distribution, OTC area, covering:
- Lead end-to-end SAP SD OTC solution design, configuration, and implementation
- Design and deploy complex pricing, billing, shipment, delivery, and credit management solutions
- Collaborate with cross-functional teams including Finance, Supply Chain, MM, and Technical teams
- Excellent understanding of ATP, pricing procedures, credit management, rebates, and EDI
- Lead end-to-end SD/OTC solution design, configuration, and functional validation in ECC environments
- Experienced in and Ability to map business processes from non-SAP ERPs SAP ECC.
- Experienced in harmonizing business processes for non-SAP entities while migrating to SAP ECC
- Experience in Oil and Gas domain
- Experience in data migration & design
Workshops & Design Validation
- Plan and conduct business requirement workshops, process walkthroughs, and design validation sessions
- Facilitate discussions with cross-functional teams to align business needs with SAP capabilities
- Present solution options, trade-offs, and recommendations clearly to senior stakeholders
Business Process Analysis & Optimization
- Perform current-state (AS-IS) and future-state (TO-BE) business process analysis
- Identify opportunities for process streamlining, standardization, and efficiency improvements
- Align SAP ECC configurations with optimized business processes and control requirements
Stakeholder & Communication Management
- Serve as a primary interface between business users, IT teams, and external partners
- Manage expectations and resolve conflicts through strong communication and negotiation skills
- Provide clear, concise documentation and status updates to stakeholders at all levels
Delivery & Timeline Management
- Work effectively under stringent timelines in complex, multi-stream project environments
- Support project planning, dependency management, and risk mitigation from a functional perspective
- Ensure timely completion of design, configuration, testing, and go-live support activities
Required Skills & Qualifications
Functional Expertise
- 10–15 years of SAP OTC/SD experience on SAP ECC
- Strong hands-on configuration and troubleshooting skills in OTC process area
- Proven experience in integrated SD and cross-module dependencies, preferably in Oil and Gas industry.
- Experience supporting template rollouts
Business & Consulting Skills
- Strong business process analysis and optimization capabilities
- Ability to bridge business requirements with SAP technical solutions
- Experience working in client-facing or consulting environments is highly desirable
Communication & Leadership
- Excellent verbal and written communication skills
- Demonstrated ability to lead workshops and design validation sessions
- Strong stakeholder management skills, including senior business leaders
Delivery & Execution
- Ability to manage multiple priorities under tight deadlines
- Structured, detail-oriented, and results-driven approach
- Strong problem-solving and decision-making skills
Preferred Attributes
- Experience in regulated or complex enterprise environments
- Experience in transformation and process re-engineering engagements.
- Experience in Oil and Gas SAP engagements.
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