IT Director

Description

We are looking for an experienced IT Director to lead the technology operations of a ski resort in Ketchum, Idaho. This role requires a combination of technical expertise and leadership skills to ensure the seamless operation of guest- and employee-facing systems. The ideal candidate will thrive in a dynamic environment and have a deep understanding of IT infrastructure within the hospitality industry.

Responsibilities:
Oversee daily IT operations to ensure the consistent performance and reliability of resort technology systems.
Manage a local team responsible for ticketing, point-of-sale systems, and other critical infrastructure.
Build and maintain strong relationships with vendors and technology partners to support operational needs.
Provide technical leadership and accountability for IT staff, fostering a collaborative and results-driven environment.
Monitor and resolve IT incidents and outages promptly to minimize disruptions.
Support on-mountain technology systems, including ski gates and digital signage.
Collaborate with resort leadership to align technology strategies with business goals.
Ensure compliance with disaster recovery protocols and implement measures to protect critical systems.
Evaluate and improve existing IT processes to enhance efficiency and user experience.

Requirements

At least 5 years of IT experience, including system administration and operational management with attention to detail.
Relevant certifications such as CompTIA, Microsoft, or Cisco.
Proven leadership and problem-solving skills, with the ability to communicate effectively across teams.
Bachelor's degree in a related field is preferred but not required.
Familiarity with industry-specific systems such as Lumiplan, InfoGenesis, and ski gate technologies.
Hands-on experience with ticketing systems and point-of-sale infrastructure.
Background in the hospitality, resort, or recreation sectors is highly valued.
Strong understanding of disaster recovery and IT security protocols.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.