Description
We are looking for an experienced IT Director to lead the technology operations of a ski resort in Ketchum, Idaho. This role requires a combination of technical expertise and leadership skills to ensure the seamless operation of guest- and employee-facing systems. The ideal candidate will thrive in a dynamic environment and have a deep understanding of IT infrastructure within the hospitality industry.
Responsibilities:
Oversee daily IT operations to ensure the consistent performance and reliability of resort technology systems.
Manage a local team responsible for ticketing, point-of-sale systems, and other critical infrastructure.
Build and maintain strong relationships with vendors and technology partners to support operational needs.
Provide technical leadership and accountability for IT staff, fostering a collaborative and results-driven environment.
Monitor and resolve IT incidents and outages promptly to minimize disruptions.
Support on-mountain technology systems, including ski gates and digital signage.
Collaborate with resort leadership to align technology strategies with business goals.
Ensure compliance with disaster recovery protocols and implement measures to protect critical systems.
Evaluate and improve existing IT processes to enhance efficiency and user experience.
Requirements
At least 5 years of IT experience, including system administration and operational management with attention to detail.
Relevant certifications such as CompTIA, Microsoft, or Cisco.
Proven leadership and problem-solving skills, with the ability to communicate effectively across teams.
Bachelor's degree in a related field is preferred but not required.
Familiarity with industry-specific systems such as Lumiplan, InfoGenesis, and ski gate technologies.
Hands-on experience with ticketing systems and point-of-sale infrastructure.
Background in the hospitality, resort, or recreation sectors is highly valued.
Strong understanding of disaster recovery and IT security protocols.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 04820-0013363929
- Posted 5 hours ago