Desktop Support TechnicianOn-Site | Full-Time | Intermediate Level
Position OverviewTEKsystems is seeking a Desktop Support Technician to provide on-site technical assistance to end users in a fast-paced, customer-facing environment. These roles involve installing, configuring, troubleshooting, and repairing desktop hardware and software within a primarily Windows-based environment. Strong communication skills, professionalism, and the ability to work under pressure are essential.
Key Responsibilities- Deliver on-site desktop support including installation, configuration, troubleshooting, and repair of devices.
- Support end users directly through in-person and remote assistance.
- Configure and deploy computer equipment and peripherals.
- Diagnose and resolve operating system and application issues.
- Perform basic network troubleshooting and escalate complex issues when needed.
- Document work in a ticketing system and follow established procedures.
- Assist with imaging, upgrades, and device migrations.
- Maintain strong communication and customer service while managing multiple support requests.
Required Qualifications- Experience in desktop or technical support, including troubleshooting and hardware repair.
- Strong customer service and communication skills.
- Ability to work on-site and interact directly with end users.
- Basic understanding of network connectivity and troubleshooting.
- Experience with structured support workflows and documentation.
- Ability to work independently and in a team environment.
Preferred Qualifications- Experience supporting Windows-based environments.
- Familiarity with device imaging and deployment.
- Exposure to account administration and user access support.
- Relevant certifications or equivalent knowledge.
- Strong interpersonal skills and ability to support junior team members.
Additional Notes- These are customer-facing roles, so professionalism and communication are critical.
- Junior candidates with strong technical aptitude and excellent people skills will be considered.
Job Type & LocationThis is a Contract position based out of Frankfort, KY.
Pay and BenefitsThe pay range for this position is $19.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Frankfort,KY.
Application DeadlineThis position is anticipated to close on Feb 2, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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