Quality Operational Systems, Mississauga, Canada
Hybrid
We thrive to deliver more benefits to our patients as part of our 10-year Pharma vision. An integral part of achieving this vision is to deliver new and innovative technology and systems to our GxP processes in Pharma Technical Operations (PT).
Job Description:
PTQ Network Quality IT Operational Systems team works in partnership across major global business functions, establishing and implementing an overall Technology strategy for Quality and driving the delivery and scale of key solutions in support of our PT vision.
As a Master Data Expert, you will play a pivotal role in standardizing and optimizing the master data within the Quality Operational systems, such as LIMS, that powers our quality operations and data insights in GxP operations. The Master Data Expert is a critical role within the Pharma Quality operational systems team, responsible for creating, maintaining, and deploying global master data while providing support to local master data teams. This position ensures data integrity, consistency, and accuracy in alignment with global and local operational needs to support the organization s quality functions.
Working in multidisciplinary teams, you ll maintain, transform, and construct master data integral to our technology landscape. This role works with Business stakeholders and Product Owners to ensure the global master data is standardized and deployed in alignment to the project timelines, ensuring the Right to Operate.
This role calls for a collaborative, open-minded individual who values learning from colleagues, thoughtfully challenges ideas, and prioritizes impactful work. We seek someone who thrives in a dynamic environment, has a passion for continuous learning, and can be relied upon to work in the best interest of the team.
Main Responsibilities
Master Data maintenance for Quality focused technology (e.g., Veeva QMS, Veeva Quality Docs, Cornerstone, LIMS, QC Lab Equipment) - manage, update, and validate master data in global quality systems
Ensure alignment of master data with the organization's global data standards, processes, and regulatory requirements.
Act as a liaison between global and local teams to harmonize master data processes and ensure seamless handovers.
Support updates to master data with system upgrades and the replacement and/or retirement of computerized systems through change management processes
Regularly evaluate business use of the system master data and training materials to ensure alignment according to intended use
Supporting the E2E global master data process through the software development lifecycle (SDLC).
Identify opportunities to optimize master data processes and enhance data integrity across the organization.
Initiate and complete document changes as required to accommodate master data enhancements.
Initiate, manage and close deviations or changes as required
Additional Responsibilities
Ensure adherence to Information Security standards across engagements. Compliant mindset working with data from commercial manufacturing processes and familiarity with relevant regulatory standards.
Continuously improve systems achieving increased compliance and efficiency and escalation of issues to Business or IT and communicate/document status of issues where appropriate
Qualifications
Education: Bachelor's or Master's degree in Life Science, Computer Science, or a related field or equivalent.
Experience:
2-4 years of experience in technology, systems and platforms
management in the pharmaceutical or healthcare industry.
Experience with validated or controlled environments required
Knowledge of regulatory requirements (e.g., GMP, FDA) and Quality Systems.
Business skills:
Strong communication and collaboration skills to effectively convey findings and recommendations to technical and non-technical audiences. A technical foundation paired with business acumen is essential for success in this hybrid role.
Work Location: Mississauga, Toronto - Selected candidates will be required to work at the Mississauga Campus 3 days every week.
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