The Observability Engineer's primary focus is to support client's network observability and visibility transformation efforts by implementing and optimizing a multi-tiered observability strategy. The engineer will apply hands-on expertise across key platforms supporting visibility, analytics, diagnostics, and digital experience monitoring to enhance operational maturity across environments.
The Observability Engineer will work directly with client personnel to understand the organization's current architecture, tools, processes, and visibility requirements, and will support integration and refinement of observability capabilities across all applicable platforms and environments.
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Integrate data and telemetry sources into client's enterprise observability ecosystem (netIM, Splunk, ELK, NetFlow, ThousandEyes, NetBrain, and other supported platforms)
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Assist with building and maintaining unified dashboards and visualization outputs for operational, engineering, and business stakeholders
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Support automated diagnostics, alerting, and reporting workflows to improve incident response activities
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Participate in tool modernization efforts including rationalization, consolidation, and replacement of legacy monitoring platforms
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Provide support for packet capture, traffic visibility, and deep network analytics using Extrahop, GigaMon, and comparable technologies
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Assist with digital experience and performance monitoring across cloud, application, and edge environments
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Collaborate with internal and external stakeholders to support architecture decisions, readiness, and platform adoption
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Support log aggregation, parsing, and analytics using Splunk and ELK stack technologies
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Contribute to automated network mapping and topology-driven diagnostics using NetBrain
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Support compliance and data integrity standards associated with observability, telemetry, and platform governance
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Assist with continuous improvement of alert rules, thresholds, and analytics logic
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Contribute to knowledge transfer efforts, documentation development, and operational playbook creation
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Support performance baselining and predictive analytics initiatives to enhance operational visibility and service assurance
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