Helpdesk/Technical Support :: Detroit, MI (Onsite Position) Need Spanish

Detroit, MI, US • Posted 9 hours ago • Updated 9 hours ago

Full Time

On-site

Depends on Experience

Fitment

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Job Details

Skills

CompTIA
Computer Networking
Customer Service
Help Desk
IT Service Management
Management
Microsoft
Microsoft Office
Microsoft Windows
OS X
Operating Systems
Remote Desktop
Spanish
Technical Support

Summary

Experience in a technical support or help desk role, preferably in an educational environment.
Basic knowledge of Windows and macOS operating systems.
Experience with remote desktop tools, call management and helpdesk software.
Strong technical skills and certifications (e.g., in networking, applications, Microsoft Office, troubleshooting, ITSM Tools, Incident documenting etc.)
Must-have: Solid customer service experience (phone-based support preferred)
CompTIA A+, Microsoft Certified: Fundamentals or equivalent certifications preferred.
Bi-lingual Spanish speaking candidates heavily preferred.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10236747b
Position Id: 8865084
Posted 9 hours ago

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Helpdesk/Technical Support :: Detroit, MI (Onsite Position) Need Spanish

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Job Details

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Summary

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