A rapidly growing Los Angeles based iGaming and real-money wagering company is seeking a full-time Post-Sales Account Manager with 10+ years of experience to manage and grow strategic partner relationships. The company powers both direct-to-consumer products and white-label real-money gaming solutions for major brands across 20+ states. This is an opportunity to join a fast-moving, highly regulated gaming technology company, ensuring partners maximize platform performance, engagement, and revenue.
This role is perfect for an experienced account management leader who thrives on driving partner success and long-term growth. You'll own the post-sales experience, guiding onboarding, feature adoption, ongoing optimizations, and renewals. With your expertise, you'll help partners leverage platform capabilities, improve player engagement, and achieve business goals. As the company continues to scale nationally, you'll gain visibility with leadership, lead cross-functional initiatives, and directly influence both product strategy and partner satisfaction. Required Skills & Experience
10+ years in post-sales, account management, or client success roles
Experience managing enterprise or high-value partner accounts
Proven track record of driving revenue growth, renewals, and upsells
Deep understanding of KPIs such as engagement, retention, and monetization
Experience working with technical teams to deliver product solutions
Strong communication, negotiation, and stakeholder management skills
Ability to conduct business reviews and provide actionable insights to partners
Desired Skills & Experience
Background in iGaming, gaming, wagering, fintech, or other regulated industries
Familiarity with multi-state regulatory environments
Understanding of player lifecycle management, KYC/AML, and payment operations
Analytical skills with experience using dashboards, reporting, and performance data
Experience coordinating cross-functional teams for successful post-sales outcomes What You Will Be Doing
Tech & Ops Breakdown
70% Partner Success & Revenue Optimization
30% Cross-Functional Collaboration (Product, Engineering, Compliance, Marketing)
Daily Responsibilities
50% Hands-On Partner Management (onboarding, adoption, performance monitoring)
30% Strategic Planning & Account Growth (upsells, renewals, engagement strategies)
20% Internal Collaboration (roadmap alignment, feature feedback, escalation handling) The Offer
Equity included
You will receive the following benefits:
Medical, Dental, and Vision Insurance
Vacation Time Applicants must be currently authorized to work in the US on a full-time basis now and in the future
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10105282
- Position Id: 800735
- Posted 30+ days ago
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