Telecommunication Analyst - $42 CTC - REMOTE - Occasionally Onsite (MUST be local/ willing to relocate WI)

Job Description:

***Crop to Crop resumes are accepted
Location Requirement: Remote or on-site: Candidates MUST be local to WI or willing to relocate at the candidate's expense prior to starting. This position is mostly remote but will require office visits as needed.

Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones, cellphones and other video conferencing solutions.

Required Skills: 1 5 Years

• Video Conferencing infrastructure and endpoints management
• Mobile device support and Management
• Customer Service
• Working knowledge of iPhones and iPads
• Strong customer service skills
• Ability to work in a fast-paced environment

Required soft skills:

• Ability to work independently but in a team environment-
• Able to meet deadlines
• Punctual
• Ability to multi-task and balance their work day
• Ability to troubleshoot complex problems and determine a solution

Preferred vendor Experience:

• USCC
• Verizon
• AT&T (FirstNet)
• Zoom
• AirWatch
• Apple Business Management
• Microsoft
• Cisco Webex