About HCLTechHCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.
Title: SWE
Location: Austin, TX
Provide Development support to Software development community across the organization by managing, maintaining, and troubleshooting client's internal software application and tooling.
Communicate with co-workers to diagnose problems and resolve problems.
Prioritize a workload to ensure the most critical issues are resolved first and document standard support procedures that co-workers may follow.
Required skills:
Basic knowledge of what machine learning models are, and different types of algorithms.
3+ years of hands on experience with design, implementation, deployment, training, testing etc of one or more machine learning models.
High level building blocks of AI implementation.
Roles and responsibilities
1. Hands on experience with DevOps & CI/CD technologies.
2. Respond to and triage support questions and support requests from Client engineers
2. Follow internally developed support processes and workflows
3. Communicate and escalate issues to the proper engineering teams or owners for resolution as necessary
4. Use Client's tools to investigate problems and correlate them to release events or code rollouts
5. Extract relevant information from log files and other sources to debug, identify owners or root causes
6. Apply basic debugging techniques and relevant tools to clarify issues and add relevant information for owners
7. Write basic tools and test cases to improve the speed and quality of support
8. Work with technical writers to improve documentation in areas covered by support
HCLTech is not the employer for this role. This work is contracted through a third-party whose employees provides services to HCLTech and/or its clients.
Candidates interested in applying for this Contract opportunity must have a valid work authorization to work in the United States. We do not accept agency resumes and are not responsible for any fees related to unsolicited resumes. Candidates who are currently employed by a client of HCLTech may not be eligible for consideration, as decided on an individualized basis depending upon business considerations.
The expected pay range for this contract assignment is shown above with the Job details. The exact pay rate will vary based on skills, experience, and location and will be determined by the third-party employer.
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.
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