Description Are you passionate about technology and love helping people? Do you thrive in a collaborative environment where kindness, optimism, and hard work are celebrated? We believe in creating a workplace that's not only productive but also fun-a place where your contributions matter and your growth is supported.
We're looking for a Desktop Support Analyst who brings energy and innovation to their work while delivering exceptional IT support. This role is perfect for someone who enjoys solving problems, mentoring others, and making a positive impact every day.
What You'll Do- Provide hands-on and remote support for desktops, laptops, mobile devices, and related hardware/software.
- Troubleshoot a wide range of issues including networking, video conferencing, and infrastructure.
- Manage and resolve IT incidents across multiple levels.
- Install and configure personal computer systems and related components.
- Maintain and optimize Active Directory, Group Policies, and network printing.
- Work with System Center Configuration Manager (SCCM) for deployment, monitoring, and administration.
- Identify and evaluate new hardware/software solutions with a focus on efficiency.
- Collaborate with team members and provide guidance to ensure smooth operations.
Requirements - Minimum of 3+ years supporting IT operations.
- Strong root cause analysis and troubleshooting skills.
- Operational knowledge of Active Directory and Organizational Units.
- Understanding of networking principles.
- Skilled in desktop/laptop/mobility hardware maintenance and repair.
- Familiarity with SCCM and Windows environments.
- Excellent communication skills and ability to work effectively across teams.
- Experience with HP devices, label printers, and desktop repairs.
- Industry certifications such as CompTIA A+, Network+, Security+, or ITIL Foundation.
- Experience in multi-site environments.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
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