Job Description:
Partner closely with Business, Architecture, Tech Leads, and Product Management to drive end-to-end project execution and alignment.
Evaluate existing business processes, uncover inefficiencies, and propose data-backed improvements.
Use SQL to extract, parse, and analyze CRM and ERP datasets, generating insights that inform operational and strategic decisions.
Build and maintain dashboards, reports, and performance metrics to track business health and support continuous optimization.
Present analysis, insights, and recommendations to stakeholders through clear, structured communication.
Support the rollout of new systems, workflows, and process enhancements to strengthen operational efficiency.
Create functional documentation, business process flows, and other project artifacts to ensure clarity and traceability.
Write detailed user stories and acceptance criteria in Jira to guide development and testing.
Skills-
Strong cross-functional collaboration with business, product, architecture, and engineering teams
Proficient in SQL for extracting, parsing, and analyzing complex CRM/ERP datasets
Ability to evaluate business processes and identify optimization opportunities
Skilled in building dashboards, reports, and performance metrics
Clear and structured communication of insights and recommendations
Experience supporting system implementations and process improvements
Strong documentation capabilities, including workflows, functional specs, and user stories (Jira)
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