Data Center Technician II
Albuquerque, NM Join our Talent Network
Data Center Technician II
Albuquerque, NM
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing.
We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business.
TheData Center Technician IIwill support a 24x7 Data Operations Center (DOC) to ensure that all software, hardware, and other infrastructure components are monitored in accordance with required standards.
Duties and Responsibilities:
- Support the design, improvement, implementation and operation of a Data Operations Center (DOC).
- Follow industry standards and best practices for Data Centers.
- Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk support.
- Support the collection/analysis, authoring, and communication of requirements.
- Perform 24x7 monitoring for network resource outages and Enterprise/Data Center applications, etc. Network monitoring and application/server monitoring shall be done via government supplied monitoring tools, such as Microsoft SCOM, What's Up Gold, Solar Winds, etc.
- Open tickets for monitoring and outages.
- Other duties as assigned.
Minimum Qualifications: - Associate's degree or combination of education and experience.
- 2+ years of related technical experience in supporting Information Technology environment at the server level. Support would include (but not limited to): backup and recovery of systems, patching of systems, providing Tier II/III support to lower tiers, performance tuning, hardware upgrades, operational configurations, resource optimization, etc.
- Background check.
Knowledge, Skills, and Abilities: - Ability to support Microsoft and Linux Operating systems.
- Ability to perform work tasks with guidance.
- Knowledgeable in Data Center Standards including, but not limited to cabling, power, cooling and security and also knowledgeable in Data Center Monitoring applications including, but not limited to, Microsoft Operations Manager, Microsoft SCCM 2012, Qwest Monitoring tools and Network Monitoring Tools such as What's Up Gold or Solar Winds.
- Knowledgeable in Microsoft Operating Systems (desktop and server), Networking equipment and software, and Microsoft Office Productivity Suite.
- Strong organizational skills with demonstrated ability to handle multiple projects and details simultaneously.
- Must have working knowledge of Microsoft office software applications (MSWord, Excel, Access, PowerPoint), and Outlook.
- Expert levels of interpersonal skills sufficient to communicate effectively, convince, influence, advice, and respond to questions from leadership, including senior decision makers.
- Must have excellent written and oral communication skills.
- Ability to work nights, weekends and holidays.
- Ability to obtain an IA driver's license which will allow operation of a government vehicle.
How you'll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS's culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega's impact on the world.
Chenega MIOS News-
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site -
Glassdoor -_IE369514.11,23.htm
LinkedIn -
Facebook -
#Cyberstar, LLC
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Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program
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