Acqueon Dialer Product Owner - McMinds IT Solutions INC - | Dice.com

McMinds IT Solutions INC

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Acqueon Dialer Product Owner

• Posted 10 days ago • Updated 10 hours ago

Contract W2

Contract Corp To Corp

$55/hr

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McMinds IT Solutions INC

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Job Details

Skills

healthcare
Product Owner
Acqueon

Summary

Role :

Location : Remote

Duration : Contract

Experience : 12+ years MUST

Seeking a seasoned Product Owner with a strong background in Customer Service and
proven expertise in auto-dialer campaign management. The ideal candidate will lead
initiatives independently, collaborate effectively within an Agile Scrum team, and drive
cross-functional alignment to ensure the seamless execution of dialer campaigns.

Key Responsibilities

Lead product ownership for the Acqueon Dialer platform, ensuring optimal campaign performance and compliance.
Partner with business stakeholders across Marketing, Call Center Operations, Sales, Compliance, and IT to define and deliver campaign strategies and enhancements.
Gather and document business requirements, translate them into actionable user stories, and manage a well-prioritized product backlog.
Collaborate closely with developers and QA teams to ensure features are developed, tested, and deployed according to specifications and sprint goals.
Conduct and oversee UAT sessions with business partners to validate new functionality.
Provide production support for incident resolution and defect management.
Create and deliver professional presentation decks to communicate new or enhanced capabilities to business stakeholders.
Leverage data to tell a clear, compelling story and support informed decision-making.

Qualifications

Extensive experience in Customer Service environments, with hands-on experience in dialer operations.
Strong understanding of Agile methodologies, including sprint planning, backlog grooming, and cross-functional collaboration.
Excellent written and verbal communication skills, with the ability to influence and engage across all levels of the organization.

Mandatory :

Acqueon Dialer platform experience
Twilio integration or communication platform experience
Healthcare industry background

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91166470
Position Id: 2025-82
Posted 10 days ago

Company Info

About McMinds IT Solutions INC

With over a decade of experience, McMinds delivers custom software solutions that help businesses innovate, streamline operations, and scale with confidence. From startups to enterprise clients, our team combines deep technical expertise with business insight to build digital products that solve real-world problems.

We specialize in end-to-end software development, including web and mobile applications, cloud-based systems, product engineering, and enterprise integrations — tailored to your goals, timelines, and tech stack.

At McMinds, we specialize in connecting organizations with the skilled professionals who drive innovation, performance, and results. With over one decades of success in IT Consulting — serving Fortune 500 clients and placing mid-to-senior level talent across the U.S. — we bring unmatched industry insight, agility, and commitment to every search.

Now, we're expanding our proven expertise into medical and healthcare recruitment, delivering the same trusted solutions to an industry where the right hire can truly make a difference.

Whether you're building out your next tech team or seeking qualified healthcare professionals, McMinds is your partner in precision hiring.

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