Overview Responsible for the delivery and lifecycle management of data products within the enterprise data portfolio. This role partners with cross-functional teams across Navy Federal Credit Union to identify opportunities, refine business outcomes, build new capabilities, and drive product roadmap for our members. Defines what the product features should be and explains why they are needed. Serve as a liaison between key business stakeholders and technology teams to define, develop, communicate, and execute strategic plans for introducing new product initiatives. Own and drive recommendations for the roadmap and refine and prioritize product backlog based on business objectives, member research, competitive dynamics, and data analytics. Champions agile product development, drive continuous improvement, and ensure data products meet quality, compliance, and performance standards.
Responsibilities - Responsible for defining and supporting product initiatives that help build desirable, feasible, and sustainable products/services that meet member and internal customer needs with minimal oversight
- Develops a deep understanding of the division's business objectives, risk tolerance, and member needs in order to proactively identify needs, problems, and solutions based on analyses
- Support the end-to-end product development life cycle including ideation, product definition, build/prototyping, design, validation, and delivery
- Leads, without formal authority, assigned product features (new or existing) from ideation to enhancements to post-delivery maintenance
- Ensures the Portfolio, Program, and Team layers are aligned on outcomes that deliver tangible business value and bridges big picture understanding and tactical needs
- Content authority of the program backlog, accountable for feature creation, feature acceptance, prioritization, delivery plans, and overall management
- Explores the market, conducting market research on product features to understand end-to-end the current and future member needs
- Defines, owns, and communicates the product functions, vision, and roadmap while supporting the architectural runway and works to align roadmaps across workstreams
- Solves complex project-related problems of significant impact
- Focuses on the agile methodology of delivery by scoping iterative releases, collaborating with and influencing stakeholders to meet business goals
- Acts as the voice of the internal team member and advocate for the needs of those stakeholders on their behalf
- Builds partnerships and alliances, and manage relationships with partners to drive forward the implementation on all fronts to develop innovative products and services
- Enables complex decision making for leaders around product features through clear and concise communication
- Develops and implements change management strategies and plans for product features
- Develops unprompted new ideas, initiatives, and recommendations that drive continuous improvement
- Serves as a business subject matter expert regarding product functions and how they relate to other products and services
- Keeps abreast of industry and enterprise-wide landscape of applications
- Assist team by acting as a thought leader, driving competitive intelligence, analyzing customer insights / data, and building team consensus
- Provides guidance, act as skills resource and mentor to less experienced team members
- Work closely with engineering, analytics, and governance teams to deliver high-quality data products using agile methodologies
- Ensure data products comply with internal standards, regulatory requirements, and best practices for data quality, security, and privacy
- Define and monitor key performance indicators (KPIs) and success metrics for data products
- Drive adoption and usage of data products across the enterprise, partnering with business units to maximize value realization
Qualifications - Collaborative attitude and significant experience in being able to work with technology and business partners to ensure efficient and effective delivery
- Expertise in being a quick learner with an analytical and flexible thinking style
- Strong multi-tasking and the ability to meet deadlines
- Excellent ability to communicate effectively (written and oral) and work well on cross-functional teams at all leadership levels
- Exposure to leading, training, guiding, and mentoring others
- Advanced comfortability with big, undefined problems and the capability to break down problems to find solutions
- Experience working in an agile environment and the software development lifecycle
- A significantly strong data sense, combined with analytical skills to help make informed recommendations
- Demonstrated skill in having a curiosity for learning how technical process flows work
- Bachelor's Degree in Business, Management, Computer Science, Information Systems, or a related field
- Extensive product experience, with a proven track record of successfully launching or managing products or platforms
- 3+ years of experience in product management or related roles
Desired Qualification(s)- Knowledge of the financial services environment and Navy Federal's operations, policies, and procedures
- Master's Degree in Business, Management, Computer Science, Information Systems, or a related field, or the equivalent combination of experience, education, and training
- Experience with data governance, data quality, and compliance requirements
- Familiarity with modern data platforms, cloud infrastructure, and emerging data technologies
- Advanced certification in product ownership, product management, or agile methodologies (e.g., CSPO, SAFe PO/PM)
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180
About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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From Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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