Solution Architect - Salesforce Platform

Job Description

JOB SUMMARY:

At Marriott, our success is measured by the joy and satisfaction we bring our customers. Much of that success is driven by our ability to provide hotels with technology that enables personalized guest experience, whether staying at one of our 8,000+ properties or taking advantage of the amenities offered by one of our 30 brands. We are seeking an individual who can advance our global operation architecture.

This includes extending our property technology architecture to enable associates to deliver efficient guest services through a variety of channels, as well as providing cutting-edge technology that allows our guests better self-service experiences and helps them feel at home when away from home

Works within Product Squads (teams) and receiving direction from Product Owner and engineering lead to develop solutions in accordance with technology roadmaps. Provides input into technology roadmaps. Governs and reviews the output of managed Service Providers, who are responsible for the actual hands-on delivery of services and for managing outcomes and results.

CANDIDATE PROFILE

Education and Experience

Required:

8+ years of experience in designing, implementing, and supporting Salesforce solutions.

Hands-on experience with at least three large scale Salesforce implementations.

Strong proficiency in Salesforce cloud architecture with experience architecting solutions on multiple Salesforce clouds.

Expertise in designing applications using Visualforce, Aura, LWC, Apex, triggers, flows, and more.

Familiarity with governor limits and the ability to deliver high-performing solutions.

Solid background in Salesforce integration patterns, including REST, Streaming & Batch API, Platform Events, External Objects, etc.

Experience with Salesforce, GraphQL and/or Kafka Eventing integrations

Proactively suggest and implement innovative solutions for platform optimization and improved user experience.

Keep abreast of the latest Salesforce features and industry's best practices.

Preferred:

3+ years of experience in Hospitality or Travel IT

Broad and deep experience in Cloud, Web, Mobile, API, Microservices, Search, and NoSQL technologies.

Experience architecting applications that support multi-cloud provider and globally distributed deployments.

Ability to manage multiple solutions across various projects and timelines.

Experience authoring IT standards, frameworks and patterns related to the modern application design

Experience in the deployment of business solutions in Private Cloud, Hybrid Cloud, and On-Prem environments

Demonstrated background in architecting within an Agile delivery environment (e.g., Scrum, Kanban, SAFe)

Thank you Passionate learner who actively seeks to learn about new technologies and approaches

Active in the Open Source Community

Excellent client/user interaction skills to determine requirements

Comfortable leading collaborative design work in cross-functional teams

Working technical knowledge of current systems software, protocols, and standards

Excellent written and oral communication skills

Excellent presentation and interpersonal skills

Ability to present ideas in user-friendly language

CORE WORK ACTIVITIES

Managing the Day-To-Day Architecture

Develops long-term strategic goals for architecture vision and standards in conjunction with users, productt managers, clients, and other key stakeholders.

Assesses and determines governance, stewardship, and framework requirements across the organization.

Creates short-term tactical solutions to achieve long-term objectives and an overall architecture roadmap.

"Conducts capacity planning, lifecycle management, usage requirements analysis, feasibility studies, and other related tasks.

Identifies and develops opportunities for technology reuse, migration, or retirement.

Developing and Maintaining Requirements and Standards

Develops and promotes architecture methodologies and standards.

Defines requirements to implement the appropriate tools, software, applications, and systems to support technology goals.

Defines requirements for tracking data quality, completeness, redundancy, and improvement in collaboration with the Service Providers.

Defines requirements to promote the success of enterprise-level application rollouts (e.g. ERP, SCM, CRM, SAP, etc.).

Defines requirements to address issues in regards to systems integration, compatibility, and multiple-platform integration.

Defines requirements to develop and implement key components as needed to create testing criteria in order to guarantee the fidelity and performance of architecture.

Defines requirements to create strategies and plans for security, backup, disaster recovery, business continuity, and archiving.

Documents architectures and environments to maintain current and accurate technology views.

Defines requirements to verify that strategies and architectures are in regulatory compliance.

Building Successful Relationships

Collaborates with project managers and business unit leaders for all projects

Acts as a leader and advocate of architecture processes and standards, including coaching, training, and career development to staff.

Liaises with vendors and Service Providers to select the products or services that best meet company goals.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About Us

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

About the Team

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.