Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint, Project, and Visio).
Strong collaboration and customer service skills.
Ability to work in a high-paced fast environment with multiple project teams and team leads.
Understanding of the systems development lifecycle (SDLC).
Excellent organization, prioritization, planning, and general administration skills.
Attention to detail and ability to handle multiple tasks in parallel.
Desire to be proactive and create a positive experience for others.
Excellent computer skills, especially typing.
Strong ability to communicate effectively, both verbally and in writing.
Ability to work well independently and as part of a team. Preferred Skills
Knowledge of project tracking tools such as JIRA, Jama, and MS Project preferred. Responsibilities Support including software development and cloud implementation projects.
Key responsibility include supporting the account project teams with the creation and monitoring of detailed Microsoft Project Work Plans with milestones, deliverables, and work products. This includes an understanding of activities including the system development lifecycle (SDLC), agile/waterfall scheduling approaches, contract requirement analysis, critical path, downstream impact analysis, etc.
Work closely with and coordinate across project teams to ensure timeline and accurate schedule updates.
Generate and maintain detailed and summary reports based on milestones, deliverables, Microsoft Project work plans, and work products.
Conduct quality review of deliverables and work products.
Work with project teams to identify and track mitigation of project risks, issues, and potential concerns.
Submission and tracking of account deliverables and work products.
Ability to generate reports, transcribe minutes from meetings, create presentations, and conduct research as needed.
Anticipate the needs of others in order to ensure their seamless and positive experience.