QA Analyst

Job#: 3019352

Job Description:

Job Summary - IT Quality Assurance Analyst (Mid-Level)

The IT Quality Assurance Analyst supports the planning and execution of quality assurance activities throughout the Software Development Life Cycle (SDLC) for small to medium-sized initiatives. This role assists in identifying and analyzing IT quality-related issues, ensuring that systems, processes, and deliverables meet established quality standards. The analyst collaborates with cross-functional teams to support compliance with internal controls, including SOX and audit requirements. They contribute to maintaining QA documentation and help ensure that delivered products align with the organization's quality assurance practices and methodologies.

Responsibilities - IT Quality Assurance Analyst (Mid-Level)

• Develop and execute test plans and test cases for small to medium-sized projects, ensuring alignment with project requirements and quality standards.
• Execute test cases in production environments with strong attention to detail to help ensure product quality.
• Communicate and log issues, defects, and testing status clearly and consistently.
• Write clear, reproducible test steps and document test execution results.
• Work closely with the test data management team to obtain appropriate test data for various testing scenarios.
• Participate in QA release cycles by reporting issues, tracking defects, and contributing to readiness assessments.
• Support project teams by helping to apply IT quality standards and procedures in accordance with the Continuous Delivery Pipeline (CDP).
• Review QA documentation for clarity, accuracy, and completeness, and provide feedback to ensure consistency with quality expectations.
• Assist in identifying opportunities to improve QA processes, tools, and procedures, including those related to compliance with SOX and internal audit requirements.
• Contribute to the preparation and delivery of presentations and status updates to internal stakeholders.
• Empathize with customers to identify issues and opportunities that impact the overall user experience.
• Perform other duties and support additional projects as assigned.

Required skills & experience:

• 3+ years of experience in business process design and implementation, software development and software design
• 3+ years of experience in creating SDLC deliverables (requirements, functional, design and test requirements)
• 3+ years of experience with a formal SDLC
• 2+ years of project management or lead level experience
• Bachelors degree in computer science or related field

Preferred skills:

• Development Experience: Familiarity with development work, particularly from a digital product team environment.

Process-Oriented Thinking: Strong understanding of order processing functions and a structured, process-driven approach to tasks.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.