Urgent role as "Salesforce Project Manager (Payments SME)" - Detroit, MI (Hybrid Onsite)

Role: Salesforce Project Manager (Payments SME)

Locations: Detroit, MI (Hybrid Onsite)

Duration: 12+ Months

Note: Candidate needs to be in the office 3-4 Days every week. Local or candidates from adjacent states only.

Job Description:

• Lead end-to-end delivery of payment transformation programs across multiple business units
• Define and execute roadmap for payment modernization including digital wallets real time payments and reconciliation automation
• Serve as SME for payment workflows across policy issuance claims and premium collections
• Manage cross functional teams across technology operations finance and compliance
• Oversee vendor selection contract negotiation and integration of third-party payment platforms
• Ensure delivery milestones budgets and KPIs are met across global projects
• Act as the go to expert for payment systems including ACH SWIFT SEPA card networks and emerging fintech integrations
• Ensure compliance with global payment regulations e.g., PSD2 PCIDSS AMLKYC
• Collaborate with underwriting and claims teams to optimize payment related touchpoints
• Build strong relationships with internal teams external vendors and regulatory bodies
• Present program updates to executive leadership and influence strategic decisions
• Champion customer centric payment experiences across digital channels
• Proven expertise in payment systems digital payment platforms and financial operations
• Strong understanding of insurance lifecycle and how payments intersect with policy claims and finance
• Experience working with platforms like OneInc, Stripe, Adyen or similar
• PMP Prince2 or Agile certifications preferred
• Excellent communication leadership and stakeholder management skills