Solutions Analyst

About NITS Solutions

NITS Solutions is a boutique technology and marketing firm specializing in the design and execution of automotive dealer parts marketing programs for automotive OEMs. We develop and maintain several proprietary platforms and tools that enable efficient management and execution of dealer-facing parts marketing initiatives. In addition, we build customized Business Intelligence solutions for Fortune 500 organizations.

Position Overview

The Solution Analyst will be responsible for end-to-end requirements analysis, solution design support, and testing on complex, client-facing projects within the automotive industry. This role requires a self-motivated professional who thrives in a highly collaborative, cross-functional environment and demonstrates strong analytical rigor and attention to detail.

The ideal candidate enjoys partnering with internal teams and external stakeholders to identify, analyze, and solve complex business and user challenges. Success in this role requires adaptability, intellectual curiosity, and a commitment to delivering high-quality, innovative solutions in a fast-paced and evolving environment.

Key Responsibilities

• Analyze business processes and needs; gather and document detailed requirements and use cases to support enhancements to existing systems or the development of new solutions.

• Translate complex business requirements into clear functional specifications for both technical and non-technical stakeholders.

• Support concurrent initiatives, including major system enhancements and ongoing maintenance activities.

• Assist in troubleshooting and resolving application issues in collaboration with business users and development teams.

• Analyze data and develop recommendations ranging from basic reporting to complex, multi-dimensional business metrics.

• Execute quality assurance activities, including system testing and User Acceptance Testing (UAT) in production environments.

• Participate in regularly scheduled stakeholder meetings to communicate project status, coordinate testing efforts, and ensure alignment on timelines and deliverables.

• Maintain awareness of emerging technologies and industry trends to support continuous improvement and professional growth.

• Perform other related duties as assigned.

Skills and Qualifications

• 2 4 years of experience as a Business or Solution Analyst preferred.

• Bachelor s degree in Information Technology or a related discipline required; Master s degree preferred.

• Advanced proficiency in Microsoft Excel (e.g., VLOOKUPs, pivot tables); SQL proficiency required.

• Experience working within the Software Development Lifecycle (SDLC).

• Ability to understand complex technology environments, including system dependencies and integrations.

• Strong critical thinking and problem-solving skills, with the ability to understand the broader business context while efficiently resolving issues.

• Excellent written and verbal communication skills, with the ability to effectively engage both business and technical audiences.

Benefits and Perks

• Competitive benefits package including paid vacation and holidays, 401(k) with company match, short- and long-term disability, and comprehensive medical coverage.

• A strong emphasis on career growth and professional development, with advancement opportunities driven by individual performance and initiative.