Job#: 3018546 Job Description: Job DescriptionSr. ServiceNow Developer - FSM / Nuvolo
Location: Palo Alto, California (Partial Remote)
Employment Type: Contract to Perm
Role Overview
The Developer for ServiceNow will be responsible for configuring, administering, and scripting on the ServiceNow platform. This role involves working with leadership to develop technical solutions that satisfy business needs. The position requires flexibility, the ability to handle changes in priority, and context switching as needed based on leadership requests.
Key Responsibilities
- Configuration and customization of the ServiceNow system, including creating workflows.
- Build service requests from customer requirements, including requests, request items, and tasks using workflows.
- Use scripting tools and ServiceNow functionality to automate tasks.
- Perform integrations and process automation using ServiceNow Orchestration.
- Gather specifications from the IT department and deliver a product that meets the needs presented.
- Load, manipulate, and maintain data between ServiceNow and other systems.
- Work with IT managers to generate views and reports as needed.
- Analyze user requirements and current procedures to improve system capabilities and automate process workflows.
- Perform system and integration testing with sample and live data.
- Monitor the health, usage, and overall compliance of the application.
Required Qualifications
Experience: 5+ years of experience as a ServiceNow Developer.
Technical Skills:- Hands-on experience with ServiceNow modules including Field Service Management (FSM) or Nuvolo (Facilities Management), and Enterprise Asset Management (EAM).
- Thorough understanding of ITIL/ITSM processes.
- Knowledge of Active Directory / LDAP.
- Knowledge of disciplined software release build/deploy processes.
- Knowledge of integrating with internal and external applications and systems.
- Knowledge of Javascript, HTML, and CSS.
- Ability to interface and develop with Java/J2EE backend technologies.
Education: B.S. in Computer Science.
License/Certification: ServiceNow Developer certification.
Abilities
- Ability to effectively communicate with all levels of the organization.
- Ability to demonstrate analytical and problem-solving skills.
- Ability to successfully design, develop, and support web-based applications.
- Ability to work on multiple overlapping projects.
- Ability to work independently with minimal supervision.
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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