ServiceNow Architect with Now Assist - Remote - Mergen IT LLC - Remote | Dice.com

Mergen IT LLC

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ServiceNow Architect with Now Assist - Remote

Remote • Posted 1 day ago • Updated 17 hours ago

Contract Independent

Contract W2

Remote

$70 - $75/hr

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Job Details

Skills

ServiceNow Architect
ServiceNow
Now Assist
GenAI

Summary

Job Title: ServiceNow Architect Now Assist
Location: Remote

Duration: 12+ Months

Job Description

Client is seeking a hands-on ServiceNow Architect with strong expertise in Now Assist (GenAI) to design, lead, and develop advanced ServiceNow solutions. This role requires deep architectural knowledge combined with active coding, configuration, and implementation skills.

Key Responsibilities

Lead architecture, design, and end-to-end implementation of Now Assist / GenAI solutions.
Provide technical leadership while remaining fully hands-on with development.
Architect scalable workflows, Virtual Agent enhancements, predictive intelligence, and automation solutions.
Review requirements, define platform strategy, and ensure best practices.
Drive technical troubleshooting, performance optimization, and integration design.

Required Skills

10+ years of ServiceNow experience with strong architectural background.
Hands-on expertise with Now Assist, GenAI features, Virtual Agent, Predictive Intelligence.
Deep understanding of JavaScript, Glide APIs, Flow Designer, IntegrationHub, and complex integrations.
Strong communication and ability to work with enterprise stakeholders.

Preferred

ServiceNow architect-level certifications (CTA, CAD, CSA).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90957312
Position Id: 8827977
Posted 1 day ago

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