BCM Developer

Job Summary:

A BCM Developer designs, configures, and implements technical solutions that support an organization’s Business Continuity Management (BCM) processes. This role combines deep knowledge of BCM frameworks (such as Business Impact Analysis, continuity planning, and crisis management) with strong technical development skills to build, customize, and maintain BCM systems and modules, often within governance, risk, and compliance platforms (e.g., RSA Archer, ServiceNow).

Key Responsibilities:

BCM System Configuration & Development

• Design, configure, and customize BCM modules and workflows to align with business continuity requirements.
• Build and enhance applications, forms, dashboards, and automated reporting within BCM platforms (e.g., ServiceNow or RSA Archer).
• Integrate BCM tools with other systems and data sources using APIs or web services to ensure seamless data flow and automation.

Requirements Gathering & Analysis

• Partner with business stakeholders, risk managers, and IT teams to gather and document functional and technical requirements.
• Conduct Business Impact Analyses (BIAs), workshops, and needs assessments to embed BCM objectives into technical solutions.

Testing, Deployment & Support

• Create and execute test plans including unit, integration, and regression testing to verify the quality of BCM functionality.
• Provide post-deployment support, troubleshooting, and maintenance for BCM applications and modules.

Documentation & Training

• Prepare clear technical documentation, standard operating procedures, and user guides for BCM systems.
• Support training and knowledge transfer to end users and internal teams regarding BCM platform usage.

BCM Best Practices & Compliance

• Follow BCM frameworks and industry standards (such as ISO 22301) to ensure continuity systems support compliance and governance efforts.
• Collaborate with risk management and audit teams to ensure BCM solution integrity and readiness.

Required Skills & Experience :

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• Experience with BCM platforms such as RSA Archer, ServiceNow GRC, or equivalent.
• Strong understanding of Business Continuity Management processes including BIA, continuity planning, crisis response, and recovery concepts.
• Proficiency in workflow configuration, scripting, APIs, and integrations within BCM or related platforms.
• Excellent SQL / data manipulation skills and familiarity with reporting and data dashboards.
• Good analytical, problem-solving, and communication skills to partner with technical and business stakeholders.

Desired Qualifications (Optional) :

• Certifications such as ISO 22301 Lead Implementer or BCM Practitioner.
• Experience with IT Service Management (ITSM) tools and modules.
• Prior work on BCM projects or operational resilience initiatives.