System Administrator II - Enterprise Lifecycle Services

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title
System Administrator II - Enterprise Lifecycle Services

Location
Independence

Facility
Business Operations Center

Department

Job Code
T27009

Shift
Days

Schedule
8:00am-5:00pm

Job Summary
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

Everyone at Cleveland Clinic is a caregiver. As part of our IT team, you'll do more than explore and expand your discipline and skills - you'll impact patients everywhere by delivering world-class care. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing patients' lives. Our primary role is to support the caregivers who take care of our patients with Cancer. Our team works to build technological solutions and automations to help our organization with lean principles and reduce costs. This is a rewarding place to work and we can see the patients we are helping throughout our building.

Job Details

A caregiver in this position works on-site Monday - Friday from 8:00 a.m. to 5:00 p.m. at the Cleveland Clinic Administrative Campus in Beachwood, Ohio.

A caregiver who excels in this role will:

• Ensure workstations and peripherals are maintained at the highest level of availability and reliability.

• Handle LAN administration, installations, email administration, consulting services and problem resolution.

• Assist caregivers and management in making Information Systems investments and decisions.

• Consult on desktop applications and configurations to improve employee productivity.

• Troubleshoot software, hardware, network protocols, workstation and departmental server-related problems.

• Provide second level diagnostic Help Desk support for hardware, software and operating systems.

• Act as the primary contact for ongoing support requirements including all hardware components.

• Coordinate workstation purchase decisions based on enterprise standards.

• Recommend, design, build and support PC workstations.

• Build and maintain detailed workstation documentation including configuration of desktop software and impact of additions, deletions or upgrades to the workstation.

Minimum qualifications for the ideal future caregiver include:

• High school diploma/GED

• Two years of experience in information systems

• Experience supporting mid-size workstations and server environments

• Experience with personal computer architecture, interface components and telephone systems

• Demonstrated knowledge of information systems and small to mid-size (100-700 node) networks

Preferred qualifications for the ideal future caregiver include:

• Experience with personal computer architecture, interface components and telephone systems preferred.

Physical Requirements:

• Will be required to frequently move, box, personal computers, 17' monitors, printers and peripherals up to 75 pounds via the use of a two-wheeled cart or dolly.
• May occasionally be required to transport equipment in personal vehicle.
• Requires normal or corrected vision, hearing and speech.
• Requires frequent standing, walking, sitting and manual dexterity to operate computer.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities