System Administrator I

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title
System Administrator I

Location
Cleveland

Facility
Cleveland Clinic Main Campus

Department
ITD Enterprise Lifecycle Services-Information Tech Div

Job Code
T25014

Shift
Days

Schedule
7:00am-4:00pm/1:00pm-10:00pm

Job Summary

Job Details

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

Everyone at Cleveland Clinic is a caregiver. As part of our IT team, you'll do more than explore and expand your discipline and skills - you'll impact patients everywhere by delivering world-class care. As a System Administrator I, you will ensure that workstations and peripherals operate with optimal availability and reliability.

A caregiver in this role works days Monday - Friday, from 8:00AM - 5:00PM and 1:00PM - 10:00PM as needed.

A caregiver who excels in this role will:

• Clearly and consistently communicates all desktop technology operational directions established for the enterprise.
• Consults on desktop applications and configurations to improve employee productivity.
• Troubleshoots software, hardware, protocol and workstations.
• Provides first and second level diagnostic Help Desk support for hardware, software, operating systems and peripherals.
• Recommends, designs, builds and supports PC workstations.
• Builds and maintains detailed workstation documentation including configuration of desktop software and impact of additions, deletions or upgrades to the workstation.
• Assumes responsibility for on going support requirements of the client area including responsibilities for all hardware components.
• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• High school diploma or GED
• Six months of information systems experience supporting small to mid-sized network (5-100)
• For Information Technology Division caregivers, ITIL Foundations certification is required within six months of position start date.

Preferred qualifications for the ideal future caregiver include:

• Certification(s) in Microsoft desktop operating systems (95/98/NT/2000) preferred.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 50 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities