Technical Project Manager

Job Title: Sr Technical Project Manager

Location: Alpharetta, GA / Berkeley Heights, NJ - (Onsite)

Duration: 12+ Months Contract to Hire

Note: PP Number is Must

No OPT/CPT/H1B T/ EAD
Must be Local

Job Description:

POSITION SUMMARY:

Ensure predictable, consistent, and successful project delivery. The Technical Project Manager will plan, coordinate, and monitor larger scale scope and budget projects with a high degree of complexity and risk. The Technical Project Manager will partner with key business stakeholders to ensure a successful start-up and completion of a project. Projects can span multiple business units or functional areas. The Technical Project Manager is expected to work under minimal supervision with oversight provided by the Project Delivery Leader within Fiserv Technology Services (FTS).

QUALIFICATIONS:

Bachelor’s degree in business or equivalent work experience

5–7 years of previous project management and/or relevant consulting experience

Knowledge of, and demonstrated experience in, project management processes and methodologies as well as project lifecycles

Experience in banking, financial services, and/or software industries preferred

Experience in driving large scale change efforts

Experience with matrix management of cross-functional processes and teams

Project Management Professional (PMP) certification preferred

Familiarity with project management tools

POSSESSES THE FOLLOWING KEY SKILLS/BEHAVIORS:

Stakeholder Partnership:

Strong influencing and stakeholder management skills, ability to develop and maintain strong working relationships and strategic partnerships with key stakeholders/customers across Fiserv to maximize project effectiveness and influence

Poised and composed interaction with all levels of the organization (within Division), including senior-level audience

PRIMARY RESPONSIBILITIES:

Ensure predictable, consistent, and successful project delivery

Provide a holistic view of the overall project to the organization and all stakeholders

Exhibit proactive behaviour by engaging in project planning activities, including but not limited to:

o            Defining the overall scope of the project

o            Creating and maintaining a consolidated timeline/schedule highlighting the major milestones and associated dates for project activities

o            Identifying and communicating project dependencies

o            Putting a mechanism in place to ensure on-going control of the project (e.g., kick-off meeting, overall project management approach, communication plan, risk management, issues management, change controls, etc.)

Define project governance, outlining roles, responsibilities, decision rights and clearly defined escalation path

Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcomes

Keep all stakeholders (internal and external) engaged in the project, aligned on expected outcomes and informed about what is occurring throughout the project

Proactively communicate the project’s progress on an ongoing basis, ensuring transparency throughout the project lifecycle. Provide leadership and key stakeholders with the information and venues to make effective, timely decisions

Complete all the above in adherence to the Fiserv Infrastructure Delivery Lifecycle (IDLC) framework

Knowledgeable about how the organization works; knows how to get things done through formal channels and informal network. Understands the culture of organization

Judgment:

Ability to practically apply project management concepts to facilitate the achievement of business objectives ensuring predictable, consistent, and successful project delivery

Ability to adapt to and work effectively within a variety of situations and with various individuals

Team Leadership:

Proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate project team, set direction and approach, resolve conflict, deliver tough messages with grace

Ability to lead and influence with minimal direction from sponsor or manager

Accountability & Commitment:

Ability to achieve project outcomes and stakeholder satisfaction

Ability to identify project obstacles and proactively mitigate risks. Escalates and resolves complex issues effectively

Learning Agility:

Ability to quickly grasp complex concepts and conveys concepts in a way that is easily understood by others

Ability to incorporate feedback and adjust plans or approach

Business Acumen:

Ability to provide a holistic view by coordinating with and monitoring all impacted business processes from initiation to delivery

Ability to explain the business rationale and benefits of change to client, including impacts to project

Problem Solving:

Ability to identify, analyze and solve problems

Ability to effectively and quickly solve complex problems rather than symptoms

Process Adherence:

Ability to engage in project initiating activities such as identifying stakeholders, identifying project management approach, defining roles and responsibilities, etc.

Ability to use proven project management methods and practices to facilitate the achievement of project outcomes

Ability to provide a complete view of the overall project to the organization and all stakeholders