Oracle Business Systems Analyst Contractor - Intellectt INC - Minneapolis, MN, US | Dice.com

Intellectt INC

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Oracle Business Systems Analyst Contractor

Minneapolis, MN, US • Posted 2 hours ago • Updated 2 hours ago

Contract W2

Travel Required

On-site

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Intellectt INC

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Job Details

Skills

Oracle
Business Systems
System Administration
SOAP
Flat File
Middleware
Onboarding
Training
Collaboration
Data Link Layer
Process Improvement
Enterprise Resource Planning
Finance
Supply Chain Management
HR Management
SQL
Data Validation
IT Service Management
ServiceNow
JIRA
BMC Remedy
Access Control
Provisioning
ITIL
Oracle Cloud
Soft Skills
Customer Service
Communication
Analytical Skill
Conflict Resolution
Problem Solving
Customer Facing

Summary

Job Overview:

We are seeking an experienced Oracle Cloud ERP Support Analyst with strong functional and technical knowledge in Oracle Cloud Finance and SCM. The role involves providing Level 1 support to local business users, resolving incidents, performing initial troubleshooting, and collaborating with the centralized L2 support team to ensure smooth system operations.

Key Responsibilities:

Act as the first point of contact for Oracle Cloud ERP users (Finance & SCM modules).
Triage incidents, apply standard fixes/workarounds, and escalate complex issues to L2.
Reproduce issues, collect logs, screenshots, and configuration details.
Perform initial troubleshooting for integration-related errors (REST/SOAP APIs, OIC, flat files, middleware).
Support user onboarding, access/role provisioning, and basic training on Oracle Cloud features.
Maintain accurate and detailed incident records in ITSM tools (ServiceNow/Jira/Remedy).
Collaborate with the L2 team to analyze recurring issues and contribute to process improvements.

Required Skills & Experience:

Hands-on experience supporting Oracle Cloud ERP (Finance, SCM, or HCM modules).
Good understanding of Oracle Cloud integrations and related error handling.
Ability to read logs, capture error payloads, and perform basic troubleshooting.
Familiarity with SQL for simple queries and data validation.
Experience with ITSM tools such as ServiceNow, Jira, or Remedy.
Understanding of role-based access control and Oracle Cloud user provisioning.
ITIL Foundation certification preferred; Oracle Cloud certifications are a plus.

Soft Skills:

Strong customer service orientation and communication skills.
Analytical and problem-solving mindset.
Ability to work effectively in a client-facing, fast-paced environment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91111992
Position Id: 2025-36919
Posted 2 hours ago

Company Info

About Intellectt INC

Welcome to Intellectt, where the convergence of emerging technologies, domain expertise and innovation drives excellence. Intellectt is a leading provider of Engineering, IT, and consulting services. Our dedication to customer success and our ability to scale on demand have propelled us to become one of the fastest-growing companies in the technology services segment in the US, over the last five years. Intellectt offers deep domain expertise in manufacturing, medical devices, healthcare, banking, financial services and other industries, alongside robust capabilities in emerging technologies like Artificial Intelligence (AI), NLP, Block Chain, Cloud and others. This unique combination enables our customers to navigate the complexities of today's technology and business landscape in order to achieve their goals.

Contact us today to discover how Intellectt can help you harness the power of technology and innovation to drive your success.

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Depends on Experience

Oracle Business Systems Analyst Contractor

Intellectt INC

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Summary

Company Info

About Intellectt INC

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