Business Analyst (Hybrid)

Description

• This event is a reposting of MNSITE-3613. Changes have been made to the Sample Tasks and Desired Skills to better reflect current agency needs (clear ownership of leading discovery sessions, facilitating UAT with sign-off with a stronger emphasis on Future-state validation against DPS requirements and alignment of integration strategy with project objectives.).

Description of Project

• The Minnesota Department of Information Technology Services (MNIT) partnering with the Department of Public Safety (DPS) is seeking one full-time Business Analyst to work in the Fiscal and Administrative Services Division to support the implemention of the Electronic Document Management Sysem (EDMS). The resource will involve collaboration across all DPS divisions to ensure successful deployment and adoption of the solution.
• At a high level, the resource will serve as a lead analyst and integration coordinator for the EDMS initiative, responsible for guiding requirements discovery, process analysis, and integration delivery. The resource will facilitate stakeholder pre-discovery sessions, document current- and future-state processes, and ensure business requirements are fully captured and aligned with DPS needs, including identifying gaps for future phases. The resource will manage and coordinate all integration-related activities, developing detailed specifications and strategies for SWIFT and SEMA4, and working closely with the vendor, MNIT, DPS, and MMB to ensure successful execution. Additionally, the resource will support testing and validation through the development of test scenarios and facilitation of UAT, while contributing to overall project planning by helping create test, communication, training, and deployment plans to support a successful implementation.
• For additional details on the request such as qualifications, tasks, and evaluation criteria, see the attachments found in the Buyer Attachment section of the Event.
• The work is expected to be done as Hybrid; partially remote/partially in person and is subject to change. The location for on-site work will be 445 Minnesota Street, Saint Paul, MN 55101 with at least three days in the office each week.

Mode of Interview

• The State will conduct interviews. The State reserves the right to remove a resource from consideration if the resource is unavailable for interview as requested by the State. Interviews will be conducted via Microsoft Teams.

Sample Tasks

Requirements Gathering & Analysis

• Lead pre-discovery sessions with DPS stakeholders to review each process and form.
• Analyze and document current-state workflows for all identified processes and forms.
• Work closely with the vendor to validate and document future-state processes, ensuring they meet DPS requirements.
• Capture and document additional requirements not addressed by the EDMS project for future consideration.

Integration Design & Management

• Coordinate and fulfill configuration and data requests from the vendor for each process/form.
• Develop detailed integration specifications for SWIFT and SEMA4, covering both inbound and outbound transactions.
• Collaborate on the creation of an integration strategy and project schedule, ensuring alignment with overall objectives.
• Oversee integration activities in partnership with MNIT, DPS, and MMB to ensure seamless execution.
• Define and document data elements, success/failure criteria, and exception handling for all SWIFT and SEMA4 integrations.

Testing & Validation

• Design and document high-level test scenarios for integrations, including success and failure paths.
• Facilitate User Acceptance Testing (UAT) for forms, processes, and integrations, ensuring stakeholder sign-off.

Project Planning & Support

• Assist in developing comprehensive project plans, including:
  • Test Plan
  • Communication Plan
  • Training Plan
  • Deployment Plan
• Present complex information clearly and concisely.
• Translate technical concepts for non-technical stakeholders.
• Understand and articulate complex business processes.
• Provide knowledge transfer

Desired Skills

• Minimum of 8 years in an IT Business Analyst role.
• At least two (2) long-term engagements (one year or more) in a Business Analyst capacity.
• Demonstrated experience with enterprise-level solutions and business process improvement initiatives.
• Proven experience to lead requirements gathering for complex IT projects in fast-paced environments with multiple stakeholders and business functions.
• Analytical & Problem-Solving Skills
  • Expertise in:
    • Gap analysis and opportunity identification.
    • Problem definition and root cause analysis.
    • Information gathering and research.
    • Alternatives evaluation and creative solution development.
    • Implementation of effective resolutions.
• Communication & Interpersonal Skills
  • Demonstrated success in:
    • • Collaborating within cross-functional teams.
      • Building strong relationships across all levels, including senior leadership.
      • Managing competing priorities and navigating conflicting interests across business units.
• Technical & Professional Knowledge
  • Advanced knowledge of:
    • Quality Assurance (QA) principles and practices.
    • Project Management (PM) methodologies.
  • Possession of a Business Analyst Certification (e.g., IIBA CBAP or equivalent) preferred.

Cleo Consulting is an equal opportunity employer (Minorities/Women/Veterans/Disabled)