Fire Department Support Programmer

About this Position:

Job Title: Fire Department Support Programmer

Daily/Weekly expectations:

• Day-to-day department's operational support dependent on project needs.

• Deliver weekly progress reports for development team code review.

• Analyze and correct technical issues as found, providing weekly bug status updates.

• Evaluate and recommend alternative application design solutions.

• Maintain and communicate status of work performed bi-weekly at minimum.

• Responsibilities include building units, stations, and response plans, modifying protocol, adding new users, monitoring system health and troubleshooting CAD issues and outages.

• Several ad hoc reports are requested by various personnel.

Minimum Qualifications:

• Expert level/Minimum five (5) years' experience in:

  • CAD Administrator with knowledge of CentralSquare software.

  • MS SQL Server (T-SQL / Stored Procedures).

  • Power BI, Crystal Reports report writing.

• Advance level/Minimum one (1) year' experience in:

  • FireRMS support.

  • ProQA support.

  • Station Alerting support.

• Minimum one (1) year' experience in:

  • Documentation of technical requirements in project tracking system.

  • Building and executing test plans for software modifications.

Preferred/Special Skills:

• Proficient command of written and spoken English. Should demonstrate fluency in both oral and writing communications.

• Demonstrates professional organization, documentation, communication, and interpersonal skills.

• Operating System Basics.

• Networking Fundamentals.