Salesforce Administrator - APN Consulting Inc - Hybrid in Dallas, TX, US | Dice.com

APN Consulting Inc

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Salesforce Administrator

Hybrid in Dallas, TX, US • Posted 1 hour ago • Updated 1 hour ago

Contract W2

Contract Independent

On-site

BASED ON EXPERIENCE

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Job Details

Skills

SALESFORCE ADMIN
SALESFORCE ADMINISTRATOR
SALESFORCE AUTOMATION
SALESFORCE REPORTS
SALESFORCE DASHBOARDS
SALESFORCE DATA LOADER
CONFIGURATION
CERTIFICATION

Summary

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Role: Salesforce Administrator
Location: Remote
Duration: 3 months C2H

Overview
As a Salesforce Administrator, in supporting and maintaining the Salesforce platform for the Member Operations organization. Responsible for configuring, customizing, and managing Salesforce to meet the specific needs of our Operations teams. Expertise in Salesforce administration will ensure the smooth operation of the system, enabling our teams to effectively track and manage performance and growth.

Essential Duties and Responsibilities:

Administer and maintain the Salesforce platform, including user management, profile and permission set configuration, security settings, and data management.
Customize and configure Salesforce to support the specific needs of our sales and marketing teams, including creating custom fields, page layouts, workflows, and reports.
Collaborate with stakeholders to gather requirements and translate them into Salesforce customizations and enhancements.
Create and manage Salesforce data, ensuring data accuracy, integrity, and consistency.
Develop and maintain Salesforce reports and dashboards to provide actionable insights to sales and marketing teams.
Provide ongoing training and support to users, ensuring they are proficient in using Salesforce and maximizing its potential.
Stay up-to-date with Salesforce releases and new features, evaluate their impact on our business, and implement changes accordingly.
Troubleshoot and resolve issues related to Salesforce functionality, configuration, and data.
Collaborate with cross-functional teams to integrate Salesforce with other business systems and tools.
Continuously improve and optimize Salesforce processes and workflows to drive efficiency and productivity.
The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Skills Requirements/Preferences:

Strong understanding of Salesforce Automation, Salesforce Reports and Dashboards, and Salesforce Data Loader.
Thorough familiarity with Salesforce's configuration capabilities, enabling the recommendation of best practices and the identification of areas where custom development is necessary.
Good understanding of Telephony integration with Salesforce Domain.
Experience with Omnichannel capabilities within the Salesforce Domain including Telephony.
Knowledge and skills in data synthesis, root cause analysis, trend monitoring, anomaly identification, and risk mitigation.
Ability to communicate findings clearly and concisely
Ability to work flexible schedule and afterhours, as required.

Education Requirements:

Bachelor's degree in computer science, information technology or related discipline.
Certified Salesforce Administrator and 2 years of experience in a similar role.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10123488
Position Id: 25-28383
Posted 1 hour ago

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