Overview Support Navy Federal's leaders and business partners by providing the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Federal's University learning model and enterprise strategy. Partner with talent development, the enterprise learning community and subject matter experts to curate, validate, and develop content and learning resources, tools, and self-directed content to support enterprise strategy and goals. Support the measurement of effectiveness of learning solutions and programs. Support learning subject matter experts by providing knowledge of design programs, principles, development standards, techniques, and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federal's overall strategy and culture.
Responsibilities - Assist in conducting research on identified changes and updates to existing or new plans
- Assist in the development of learning solutions and content for one or more professional development or employee upskilling programs
- Independently facilitate group learning sessions on less complex materials
- Assist in creation of reference materials, support tools and leader resources that reinforce strategic learning
- Remain current with industry learning best practices and technical, product and program enhancements
- May participate in small scale Section projects
- Perform other duties as assigned
Qualifications - Exposure to one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing, and implementing training
- Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on application
- Understanding of how to conduct needs assessment and analysis for learning solutions
- Experience effectively building relationships with and influencing team members and management
- Understanding of measuring ROI on learning solutions
- Understanding of compiling, organizing and presenting findings and conclusions clearly and concisely
- Exposure to synchronous learning and/or facilitation for individuals or groups
- Experience in working and participating in cross-functional teams and projects
- Fundamental understanding of instructional theories, educational psychology, educational theory, tools and resources
- Understanding of research, analysis and problem-solving in Learning environment
- Ability to interact tactfully and effectively in difficult situations
- Knowledge of organizational, planning, and project management skills
- Effective verbal and written communication skills to include speaking and/or presenting in front of groups in a professional setting
- Bachelor's Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experience
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602
About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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From Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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