Position SummaryThe Desktop Support Technician will be responsible for supporting large-scale hardware deployment projects across multiple sites. This role involves imaging, configuring, and deploying devices, maintaining accurate asset records, and providing hands-on technical support in a fast-paced enterprise environment. Strong documentation skills and proficiency in Microsoft Excel are essential for success.
Key Responsibilities- Participate in large-scale hardware deployment projects, working within a small team to travel to various sites on a weekly or monthly basis for device installations and upgrades.
- Perform imaging and deployment of laptops, desktops, and other endpoint devices using enterprise tools such as PXE Boot, SCCM, Ghost, and assist with printer mapping and network integration.
- Maintain accurate asset tracking and documentation using Microsoft Excel, including updating records, managing inventory, and ensuring compliance with organizational standards.
- Provide deskside and remote troubleshooting for hardware and software issues, ensuring minimal downtime and delivering excellent customer service.
- Collaborate with IT teams to ensure smooth deployment processes and adherence to project timelines.
Required Qualifications- Prior experience supporting large-scale hardware deployments in an enterprise environment.
- Hands-on experience with imaging and deployment tools (PXE Boot, SCCM, Ghost).
- Proficiency in Microsoft Excel for documentation and asset management.
- Strong troubleshooting skills for hardware and software issues.
- Excellent communication and customer service skills.
Job Type & LocationThis is a Contract position based out of Hyattsville, MD.
Pay and BenefitsThe pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Hyattsville,MD.
Application DeadlineThis position is anticipated to close on Dec 13, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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