Payment Transformation Program Manager (Salesforce)

JOB DESCRIPTION:
PM with Salesforce experience
Lead endtoend delivery of payment transformation programs across multiple business units
Define and execute roadmap for payment modernization including digital wallets realtime payments and reconciliation automation
Serve as SME for payment workflows across policy issuance claims and premium collections
Manage crossfunctional teams across technology operations finance and compliance
Oversee vendor selection contract negotiation and integration of thirdparty payment platforms
Ensure delivery milestones budgets and KPIs are met across global projects
Act as the goto expert for payment systems including ACH SWIFT SEPA card networks and emerging fintech integrations
Ensure compliance with global payment regulations eg PSD2 PCIDSS AMLKYC
Collaborate with underwriting and claims teams to optimize paymentrelated touchpoints
Build strong relationships with internal teams external vendors and regulatory bodies
Present program updates to executive leadership and influence strategic decisions
Champion customercentric payment experiences across digital channels
Proven expertise in payment systems digital payment platforms and financial operations
Strong understanding of insurance lifecycle and how payments intersect with policy claims and finance
Experience working with platforms like One Inc Stripe Adyen or similar
PMP Prince2 or Agile certifications preferred
Excellent communication leadership and stakeholder management skills