Description We are seeking an experienced Senior Salesforce Technical Lead to oversee the design and implementation of scalable Salesforce solutions for our organization. This role involves leading both the technical and administrative aspects of Salesforce, ensuring best practices in coding, architecture, and collaboration with stakeholders to deliver robust technical solutions.
Key Responsibilities:- Lead the technical design and implementation of solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, and Digital Experience.
- Develop and maintain custom code using Apex and Lightning Web Components, as well as automate processes with Flows and Process Builder.
- Maintain and optimize the Salesforce data model to support evolving business processes and scalable growth.
- Administer the Salesforce platform, including user access management, security, data integrity, and overall system configuration.
- Collaborate closely with enterprise architecture and other teams to ensure alignment with corporate technology standards and long-term strategy.
- Support and contribute to Salesforce transformation programs, driving continuous improvement.
- Oversee platform health by monitoring system performance, managing release cycles, and optimizing operations.
- Implement and drive DevOps practices, including CI/CD pipeline management, version control, and environment management.
- Ensure compliance with data governance, security, and regulatory requirements throughout the platform.
Requirements Required Qualifications:- Bachelor's degree in Information Technology or a related technical field.
- 7+ years of experience in Salesforce development and implementation.
- Deep knowledge of Salesforce architecture, design patterns, and best practices.
- Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs.
- Strong analytical, problem-solving, and troubleshooting skills.
- Outstanding communication, presentation, and interpersonal abilities.
- Experience with unit testing, software change management, and software release management.
- Solid understanding of DevOps processes (including CI/CD) and Infrastructure as Code fundamentals.
- Experience in performing root cause analysis on data and processes to provide business insights and support process improvement.
Preferred Qualifications:- Data engineering experience with tools/technologies such as Snowflake, Azure Synapse, ADLS Gen 2, Logic Apps, Azure Functions, Databricks, and SQL Server.
- Experience integrating with Genesis and Worldpay technologies.
- Ability to write effective, modular, parameterized, and robust code while following established standards and ETL frameworks.
- Detail-oriented with strong organizational and time management skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced, high-demand environment.
- Proactive problem-solver and effective decision-maker, with a growth mindset.
- Demonstrated ability to provide excellent customer service to end users.
- Proven ability to work independently and collaboratively, including providing feedback to senior management and vendors.
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