Field Engineer - Arizona or New Mexico

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview
Territory 7 FE North America Solutions Deployment and Integration
Job Description

NOTE: This position is REMOTE + TRAVEL. Candidate must reside in either ARIZONA or NEW MEXICO

Responsibilities:

• Provide technical support of specialized systems and product applications including troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.
• Program, configure, optimize, test and document complex communications systems.
• Provide weekly reports of activities and accomplishments.
• Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.
• Must be capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
• Must have knowledge of R.F. systems, such as transmitters, receivers, and antenna networks
• Must have knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques
• Must be highly computer literate with proficiency in MS Word, Excel, Outlook, and Access
• Must have strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams
• Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision
• Must be able to solve customer problems quickly during stressful situations

Duties may also include:

• Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results
• Develop solutions to difficult technical problems encountered as part of system implementation, upgrades or support issues
• Totally familiar with the latest technologies and troubleshooting techniques
• Team with engineering, project management and sales personnel to effectively design, implement, optimize and cutover advanced communication systems which meet or exceed customer expectations

Additional Skills/Responsibilities:

• Optimization and support of complex communication systems
• Experience with logging recording systems, RF interfaces, wired/wireless communications systems and/or networking equipment
• Unique combinations of both multi-site RF communications system and/or computer/networking skills are required.
• The ideal candidate must demonstrate systems experience and have a minimum of 4 years of related experience with the following equipment:
• Motorola Base Stations (STR series, GTR series, Quantar, etc.)
• Centracom Consoles (Gold Elite, MCC7500, MCC7100)
• Channel Banks and T1 Circuits
• Computer IP Networks and Configuration
• Experience working with RF Infrastructure Technologies to include Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment is strongly preferred
• The Candidate must have skills in the use of various communications test equipment including:
• Communication System Analyzers
• Ethernet Link test sets
• T1 Test Sets
• TIMS (Transmission Impairment Measurement Set)
• Digital RF Power Meter
• Individual must have a knowledge of one or more of the following: Motorola Conventional, SmartNet, Centracom and MCC Console systems, Secure Operations and ASTRO A7.x Digital systems and installation procedures.
• Must be capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.

Ideally the individual should have or be pursuing at least one network certification:

• Network+
• CCNA
• NRS1
• Related certification
• Experience with one of the following is preferred: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios or consoles.
• Applicant must be proficient with Microsoft Office products and Motorola Radio Programming Software suite.
• Must have excellent communications skills and always present a professional image.
• Must have a current, valid driver's license and no traffic violations.

Preferred Qualification

• 2 year associate's in electronics or IT

**Must be able to obtain background clearance as required by government customer**

Target Base Salary Range: $70,000 - $80,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-NJ1

#LI-REMOTE

Basic Requirements

• 2 to 4 years of Field Experience as a System Technician

Travel Requirements
Over 75%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.