Salesforce Business Analyst C2H -MN

Salesforce Business Analyst

Eden Prairie, MN - WFO

FTE / CTH

• 5 8+ years total BA experience with 3+ years focused on Salesforce (Service/Sales Cloud) across multi team, multi release programs.
• Hands on BA experience with Salesforce Data Cloud (formerly CDP): data streams, identity resolution, unification, segments, activation, and data actions.
• Strong data analysis skills: ERDs, source to target mapping, SQL basics, data profiling, and reconciliation.
• Familiarity with Snowflake concepts (warehouses, stages, shares/zero copy patterns) and data lake ingestion from external files.
• Demonstrated ability to author user stories/AC, process maps (BPMN), and test cases, strong backlog and scope management.
• Experience modernizing Salesforce estates to mitigate storage constraints, remove non CRM workloads, and meet real time/near real time needs.
• Excellent communication, facilitation, and stakeholder management across product, data, and engineering teams.

Preferred Qualifications

• Domain experience with Healthcare Provider data (NPI, credentialing, rosters, verification) or payer/dental networks.
• Prior involvement in decommissioning ETL tools (e.g., Informatica) and defining interim/target scheduling & orchestration jobs.
• Exposure to event driven integrations (Platform Events, CDC, Streaming APIs) and MuleSoft or equivalent iPaaS.
• Understanding of data governance (DQ rules, lineage, metadata, stewardship) and security/privacy controls for PHI/PII.
• Certifications: Salesforce Admin (ADM 201), Business Analyst, Data Cloud Consultant (or in progress); Snowflake fundamentals a plus.
• Agile delivery experience (Scrum/Kanban) with tools like Azure DevOps/Jira.