Systems Engineer I

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title
Systems Engineer I

Location
Beachwood

Facility
Cleveland Clinic Administrative Campus

Department
ITD Enterprise Client Engineering-Information Tech Div

Job Code
T31114

Shift
Days + Call

Schedule
8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As Systems Engineer I, you will design and support enterprise systems in the Cleveland Clinic Health System. This position aligns platform and technical strategies with the business vision and objectives through research, design, and architecture of new technologies. A person in this role ensures the stability, integrity, and efficient operation of enterprise systems in which you will also monitor, maintain, and optimize all systems hardware and operating systems

A caregiver in this position works on a hybrid schedule, on-site two days per week at Cleveland Clinic Administrative Campus, Monday - Friday 8:00am-5:00pm, with occasional on-call requirements (3-4 times a year).

A caregiver who excels in this role will:

• Contribute to the design, engineering, and implementation of systems infrastructure.

• Install and maintain operating systems and related software.

• Manage and monitor enterprise systems environment.

• Troubleshoot and resolve problems in the system environment.

• Apply proven communication, analytical and problem-solving skills to identify, communicate, and resolve issues.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED.

• Appropriate industry credentials may be required.

• For Information Technology Division caregivers, ITIL Foundations certification is required within six months of the position start date.

• Three years' work experience in a technical/analytical position responsible for managing server environments.

• For IT Security, minimum three years' work experience in a technical/analytical position in risk/compliance areas.

Preferred qualifications for the ideal future caregiver include:

• Associate's degree or equivalent experience.

• 3+ years of experience in physical desktop and virtual desktop computing environments.

• 3+ years of experience directing system-level design and configuration of products including determination of hardware, OS, and other platform specifications

• 3+ years desktop engineering and troubleshooting experience

• In-depth knowledge of Windows server and desktop environments (Windows 11, Windows Server 2022/2019)

• A thorough understanding of desktop image build and deployment technologies

• Excellent written, verbal, and presentation communication skills

• In depth troubleshooting experience with Windows OS and applications

• Experience configuring and maintaining Group Policies

• Experience in writing CMD scripts, VB scripting, and PowerShell

• Experience with Endpoint Management Platforms (Intune, Tanium, SCCM, MSEndpoint Manager, etc.)

• Experience with software packaging and delivery technologies

• Experience with endpoint patching and vulnerability management

Physical Requirements:

• Typical physical demands include manual dexterity sufficient to operate basic office equipment.
• Must be able to lift up to 25 pounds.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities