Role : Senior Observability Director
Location : Fort Mill, SC
Type : Contract
Need candidate who can work onsite from Day 1 (3 days onsite a week)
Skills Required:
Lead efforts to design DevOps, Observability and Site Reliability solution propositions to automate processes, improve system reliability & implement best practices across the organization.
The ideal candidate will have 14+ years of experience in Site Reliability Engineering, with a strong background in technical leadership, technology management & end customer interactions.
Prior experience serving as an architect in Practice, COE & HBUs, where they have creating service offerings, solution accelerators, and unique selling propositions.
Play a critical role in driving automation, continuous integration / continuous delivery (CI / CD) & monitoring capabilities to enhance the development and operations processes.
Lead & execute designing, defining, and prototyping the end - to - end unified observability system leveraging NewRelic, Splunk and Grafana Stack.
Define build, implementation & deployment strategies for the DevOps, Observability and Site Reliability Engineering.
Marketing of technology & domain solutions / service offerings to internal / external stakeholders.
Manage business relationship with the technology partners & start - up eco systems and demonstrate edge over competition.
Passionate about technology & customer success with excellent communication and articulation skills.
Should have prior experience in presenting capabilities & solutions to end customers.
Build initial prototypes of the observability solution & lead the demo sessions with the customer teams.
At least 4 years of pre - sales experience, working with RFI / RFP, developing and presenting technical design & solution to the internal and external stakeholders
Extensive experience in assessing SRE, DevOps, Observability maturity state for with ability to define maturity improvement roadmap.
Extensive experience in defining & implementing SRE, DevOps, Observability strategies for 3 or more large scale projects.
Experience of cloud platforms such as AWS or Azure or Google Cloud Platform.
Deep expertise in Time Series Databases configurations & implementation on AWS cloud.
Experience of scale observability projects as architect in designing, implementation & cloud deployment of observability on containerized (Azure AKS or AWS EKS) applications using NewRelic, Splunk and Grafana Stack or open source Grafana and Prometheus products / tools.
Deep expertise in designing & implementing of end - to - end distributed tracing using several Daemon sets / agents and telemetry gathering patterns.
3+ years in a Monitoring & Observability automation using NewRelic, Splunk and Grafana Stack including Prometheus based alerting.
Deep expertise in observability tools such as Splunk, NewRelic, AWS CloudWatch, AWS OpenSearch & ELK, etc.
Tekshapers is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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