Program Manager with AI/ML - SFO,CA - Hybrid

Job title: Program Manager with AI/ML

Location: San Francisco, CA

Hybrid

Job description:

Key Responsibilities

• Agentic AI Execution & Workflow Building
• Build, configure, and operate agentic workflows within AI tools (Open AI Tools, Claude, Jira automations, Power Platform, and internal AI agents etc.)
• Translate business needs into hands-on automations, prototypes, and small-scale agentic pilots.
• Maintain and improve automated processes-fix issues, refine prompts, adjust logic, and optimize performance.
• Draft and refine AI playbooks, templates, and reusable components for PMO teams.

Program Implementation & Delivery Support

• Own the mechanics of program delivery: detailed planning, RAID logs, documentation, sprint alignment, and delivery tracking.
• Create and maintain execution-level artifacts such as schedules, dependency maps, action trackers, and release plans.
• Directly update and manage Jira boards, Confluence pages, dashboards, and reporting tools to ensure real-time accuracy.
• Dive into issues to unblock teams, identify root causes, surface gaps, and drive follow-ups to completion.

Operational Excellence & PMO Improvements

• Redesign specific PMO workflows hands-on-rebuilding templates, creating automations, improving intake forms, and streamlining status reports.
• Manage tool configurations across Jira, Confluence, Workfront, and Microsoft 365 to improve hygiene and consistency.
• Build AI-powered dashboards that consolidate delivery signals and provide visibility to leadership.
• Test, validate, and continuously enhance PMO processes through rapid iterations.

AI Adoption & Enablement

• Train teams through hands-on demos, quick-start guides, and in-the-moment support.
• Help PMs set up agentic workflows, automations, and copilots for their day-to-day work.
• Gather feedback and immediately turn it into refinements, updates, and improved tools.
• Act as the "first line of execution" for new AI capabilities, showing teams how to use them by doing the work alongside them.