IT Healthcare Consultant - Service Manager (SME)

• Microsoft System Center Suite Experience (last 3 years)
  
  • Developing and maintaining workflows, templates, and automation Orchestrator workflows using PowerShell and Orchestrator.
• Experience in System Center Orchestrator is preferred, resource should show strong technical understanding of all products in the Microsoft System Center suite and how the integrate with other System Center components (SCCM, SCOM, Orchestrator).
• Experience with System Center Orchestrator Preferred:

• Microsoft SQL Server (last 5 years)
• Resource needs to demonstrate a basic understanding of SQL server and how it is used to support the system center suite.
• Active Directory (last 3 years)
• Experience configuring groups and managing users in Microsoft’s Active Directory Users and Computers
• Experience configuring and administering groups and users in Microsoft Entra ID.
• Microsoft PowerShell (Current, Experience with 5.1 or newer)
• Experience managing and maintaining Microsoft PowerShell scripts for maintain computer and endpoints

General Duties and Responsibilities:

• Develop and refine Service Manager request intake process for SCDHHS.
• Maintenance and Patching of Service Manager environment and make recommendation about future improvement opportunities.
• Acting as the lead on a project to migrate the existing Service Manager environment to an updated and current standard.
• Experience with major project implementation.
• HIPAA, CDC, and other network infrastructure and server networks.

Required Skills (rank in order of Importance):

1. Minimum 3 years of working in a development role supporting MS System Center, demonstrating a deep understanding of services & features, site design & best practices.
2. Minimum 3 years of administrative experience in MS Azure.
3. Minimum 5 years of administrative experience in MS Servers.
4. Minimum 3 years’ experience in an IT methodology framework. (i.e. ITIL, MITA…)

Preferred Skills (rank in order of Importance):

1. Working knowledge of System Center Service Manager
2. Working knowledge of Cireson
3. Working knowledge of System Center Orchestrator
4. Working knowledge of JavaScript
5. Working knowledge of PowerBI
6. Working knowledge of SQL
7. Working knowledge of HTML
8. Working knowledge of XML
9. Working knowledge of PowerShell
10. Experience with healthcare and healthcare related requirements

Thanks

Charan