ServiceNow Engineer - Platform Operations - TSR Consulting Services, Inc. - New York, NY, US | Dice.com

TSR Consulting Services, Inc.

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ServiceNow Engineer - Platform Operations

New York, NY, US • Posted 1 day ago • Updated 1 minute ago

Contract W2

On-site

USD $82.00 - 83.00 per hour

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Job Details

Skills

Finance
Recruiting
SAP BASIS
Nexus
Root Cause Analysis
Process Improvement
Continuous Improvement
Documentation
Workflow
Regulatory Compliance
Mentorship
Management
Collaboration
Scrum
User Stories
Computer Science
Information Technology
IT Operations
Scripting
JavaScript
API
Analytical Skill
Communication
ServiceNow
IT Service Management
Physical Layer

Summary

Our client, a leading financial company, is hiring a ServiceNow Engineer - Platform Operations on a contract basis

Job ID #: 83944

Work Location: Remote

Summary:

Client is currently seeking a ServiceNow Engineer - Platform Operations to join our Digital Nexus technology organization

Responsibilities:

Lead and execute support and enhancement requests across all ServiceNow products/modules, ensuring timely delivery and high-quality outcomes; diagnose, troubleshoot, and resolve platform issues, providing root cause analysis and implementing corrective actions
Design, configure, and develop solutions leveraging ServiceNow best practices to meet business needs and drive process improvements; contribute to the continuous improvement of the platform through proactive recommendations and implementation of new features
Develop and maintain documentation for processes, workflows, and configurations; ensure compliance with organizational standards, security policies, and ServiceNow best practices
Contribute to all aspects of the Platform and Plugin/Store App upgrades; mentor junior team members and share expertise to cultivate platform knowledge across the operations team
Manage platform health, monitoring performance, and maintaining integration points
Collaborate with stakeholders and scrum team to gather requirements, refine user stories, and translate needs into actionable ServiceNow solutions

Qualifications:

Minimum three years of recent practical experience developing, and supporting ServiceNow in an enterprise environment
Bachelors degree from an accredited college or university in computer science, information technology, or related field is preferred; Certifications in ServiceNow Certified System Administrator (CSA) and/or ServiceNow Certified Application Developer (CAD) are preferred
Demonstrated experience in supporting and enhancing a range of ServiceNow products/modules (such as ITSM, ITOM, HRSD, SecOps, IRM, and more); strong understanding of ServiceNow architecture, data models, integrations, and scripting (JavaScript, Glide API)
Excellent troubleshooting, analytical, and communication skills; ability to work independently and collaboratively in a fast-paced, dynamic environment
Minimum one ServiceNow Certified Implementation Specialist (CIS) in a major module (such as ITSM, HR, CSM, or SecOps) is preferred
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. client, LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

Pay Range: $82-83

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: tsrny
Position Id: 83944
Posted 1 day ago

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Our client, a leading financial company, is hiring a ServiceNow Engineer - Platform Operations on a contract basis Job ID #: 83944 Work Location: Remote Summary: Client is currently seeking a ServiceNow Engineer - Platform Operations to join our Digital Nexus technology organization Responsibilities: Lead and execute support and enhancement requests across all ServiceNow products/modules, ensuring timely delivery and high-quality outcomes; diagnose, troubleshoot, and resolve platform issues, pro

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ServiceNow Engineer - Platform Operations

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