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Job Overview
This role leads T-Mobile's enterprise Release Engineering and Release Management function, responsible for governing, planning, and executing complex, high-risk software and platform releases across the organization. The Sr Manager owns end-to-end release readiness, orchestration, production stability, ensuring predictable, high-quality delivery across multiple products, platforms, and technical domains in an Agile environment.
The role manages and develops a large, highly specialized organization of release leaders, planners, and engineers responsible for intake governance, environment readiness, release packaging, deployment planning, and Night of Release execution. Success is measured by production stability, release predictability, risk mitigation, continuous process improvement, and the ability to scale release operations in alignment with enterprise growth.
This position has broad impact across Product, Engineering, Quality Engineering, Architecture, Technology Change Management, and Operations, serving as a critical integration point between strategy and execution while safeguarding customer experience and platform resilience.
Job Responsibilities:
What You'll Do- Lead and develop an organization of senior professionals responsible for enterprise release governance, readiness, and execution across multiple products and platforms
- Own the operating model for release management, including governance standards, escalation paths, decision frameworks, and performance expectations
- Serve as the senior escalation point for high-impact or high-risk release events, providing leadership, prioritization, and decision support to internal teams and senior stakeholders
- Partner closely with Product Management, Engineering, Quality Engineering, Architecture, and Operations to align release strategy with business priorities and technical readiness
- Drive continuous improvement of release processes, tooling, and metrics to improve predictability, quality, and production stability
- Recruit, develop, and retain high-performing release leaders, with a focus on coaching judgment, accountability, and operational excellence
- Foster a culture of inclusion, transparency, and continuous learning across the release organization
How Success Is Measured- Predictability and reliability of enterprise software releases
- Production stability and reduction in release-related incidents
- Automation and AI improvements for existing manual processes
- Confidence and trust from senior and executive stakeholders
- Strength, engagement, and maturity of the release leadership team
Education and Work Experience:
- Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience
- 7+ years of experience in software delivery, release engineering, DevOps, or technical product management within large-scale Agile environments
- 4+ years of experience leading managers and/or highly specialized technical teams
- Demonstrated experience leading teams responsible for production-impacting systems or enterprise delivery outcomes
- Strong executive communication skills and the ability to lead through influence across complex organizations
Knowledge, Skills and Abilities:
- Experience leading enterprise or platform-level release operations
- Familiarity with release governance, change management, and production risk management practices
- Experience working with tools such as Jira, ServiceNow Change Management, release calendars, and test management platforms
- Agile or delivery-related certifications (PMI-ACP or similar)
- Experience leveraging automation or AI-enabled tools to improve operational efficiency
Licenses and Certifications:
- Agile Certified Practitioner (PMI-ACP) (Preferred)
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $148,000 - $266,900
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ;paradox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ;br>
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1-. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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