Senior Application Performance & Monitoring (APM) Engineer - Need Independent - Pantar Solutions, Inc. - Charlotte, NC, US | Dice.com

Pantar Solutions, Inc.

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Senior Application Performance & Monitoring (APM) Engineer - Need Independent

Charlotte, NC, US • Posted 6 hours ago • Updated 6 hours ago

Contract Independent

On-site

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Job Details

Skills

AWS
Dynatrace
Zabbix
Alertbot
Foglight

Summary

Title : Senior Application Performance & Monitoring (APM) Engineer

Location: Charlotte preferred (okay with remote as long as its EST hours)*
Duration : Long Term Contract

Job Description:

Our global client, headquartered in Charlotte, NC, is a world class food service provider with a top notch, state of the art technology stack. This innovative company provides employees with excellent work-life balance and prioritizes safety, health, and environment first. This company provides an excellent benefits package and is recognized for their great culture.
The Senior APM Engineer is a key member of the Application Performance & Monitoring team, supporting the Enterprise Architecture and Shared Services Technology division. This role focuses on designing, implementing, and maintaining application and infrastructure monitoring solutions to ensure system reliability, performance, and availability across AWS and on-prem environments.
You will work closely with application, middleware, and infrastructure teams to analyze performance data, troubleshoot issues, and proactively improve system health using industry-leading monitoring tools.

Responsibilities :

Application Performance & Monitoring

Install, configure, maintain, and upgrade monitoring tools including Dynatrace, Zabbix, PagerDuty, and Alertbot.
Configure application and infrastructure monitoring across AWS, ECS, and on-prem servers.
Define thresholds and alerts in collaboration with application teams.
Perform daily operational tasks including health checks, log analysis, alert reviews, and release support.
Tune and optimize alerts to reduce noise and improve signal quality.
Build and manage trend analysis and predictive monitoring.
Implement custom monitoring solutions using scripting and APIs.
Apply security patches and upgrades to monitoring platforms.
Support incident response and participate in troubleshooting and root cause analysis.
Monitor AWS services using CloudWatch and integrate with Dynatrace.
Support database monitoring and microservices-based architectures.

Technical Development & Automation

Use Dynatrace DQL, APIs, Extensions, and AI/OPS features to enhance observability.
Develop custom scripts using Shell, PowerShell, and YAML.
Query SQL databases to support monitoring and analytics use cases.
Identify and implement automation opportunities to eliminate manual processes.
Create and manage PBIs in Azure DevOps.
Collaboration & Customer Focus
Work cross-functionally with IT, application, and leadership teams.
Complete service requests within defined SLAs.
Communicate progress, risks, and blockers effectively.
Translate technical findings for both technical and non-technical stakeholders.
Participate in triage sessions and cross-team problem-solving efforts.

Planning & Operations

Independently manage assigned work and project components.
Monitor alerts and take appropriate corrective actions.
Maintain accurate ticket updates and status reporting.
Identify potential business impact when planning changes to production.
Contribute to project planning, timelines, and delivery commitments.
Demonstrate strong attention to detail and organizational skills.
Leadership & Professional Standards
Demonstrate a positive, collaborative, and solutions-oriented mindset.
Actively participate in team and leadership meetings.
Share knowledge, ideas, and best practices with peers and management.

Skills & Qualifications:

8+ years of experience as an Application Performance / Monitoring Engineer
Strong experience with Dynatrace and Zabbix (administration and configuration)
Experience with Alertbot, Foglight, and PagerDuty
Hands-on experience with AWS monitoring and CloudWatch
Proficiency in Shell scripting, PowerShell, and YAML
Solid understanding of databases, microservices, and recovery models
Ability to multitask and work across multiple teams
Strong troubleshooting, analytical, and critical-thinking skills
Excellent verbal and written communication skills
Bachelor's degree in Computer Science or equivalent experience

Thanks & Regards..

Manvitha | Pantar Solutions Inc.

D: +1 Ext 221

Email:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120236
Position Id: 2025-718
Posted 6 hours ago

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