3 months contract to hire and Hybrid in NYC - Dynamics 365 Manager (Expertize in Dynamics F&O and GP)

3 months contract to hire

Hybrid (3 days per week) in New York City NY

Dynamics 365 Manager

Key Responsibilities

1. Leadership & People Management
1. Lead a team of ERP analysts and support specialists, providing direction, coaching, and performance oversight.
2. Coordinate workload across GP and D365 systems and ensure timely resolution of incidents, enhancements, and month-end support.
3. Drive continuous improvement within the Financial Applications team, standardizing processes and enhancing documentation.
4. Facilitate cross-team communication between Finance, Operations, IT Infrastructure, and Integrations teams.

2. D365 Finance & Operations Ownership
1. Serve as the functional lead for D365 F&O Finance modules, ensuring system stability, data integrity, and adherence to best practices.
2. Partner with Finance leadership to define requirements, evaluate enhancements, and support roadmap execution.
3. Manage configuration updates, security role adjustments, workflows, and functional testing cycles.
4. Oversee integrations between D365 and surrounding systems, ensuring successful financial posting and reconciliation.
5. Collaborate with architects and business stakeholders to align D365 solutions to enterprise standards.

3. GP Systems Stewardship During Transition
1. Maintain expert-level understanding of GP capabilities, processes, and dependencies, ensuring stable operations while the system remains in use.
2. Support critical GP functions including AR/AP posting issues, GL mapping, integrations, tax (Vertex), and month-end processes.
3. Oversee GP Posting Server (GPPS) stability and coordinate resolution of posted/unposted batch issues.
4. Ensure knowledge retention and documentation of GP functionality as it moves toward eventual modernization or migration.

4. Business Liaison & Finance Partnership
1. Develop strong working relationships with Finance, Accounting, FP&A, Tax, Procurement, and Billing teams.
2. Translate business needs into system solutions, providing guidance on process optimization within D365 and GP.
3. Manage cross-functional workshops, design sessions, and user acceptance testing.
4. Serve as a strategic advisor on financial system capabilities, roadmap planning, reporting needs, and operational improvements.
5. Educate business teams on system changes, enhancements, and best practices.

5. Integrations, Data, and Environment Management
1. Oversee upstream and downstream integrations involving D365, GP, MyOrders, Changepoint, Flintfox, Vertex, and BI platforms.
2. Partner with IT Integrations and Data teams to resolve interface failures, improve data quality, and enhance resiliency.
3. Support SQL-based troubleshooting and data validation for financial processes.
4. Ensure proper governance of non-production environments and coordinate testing cycles and deployments.

6. Governance, Compliance, and Change Management
1. Oversee IT change management processes for D365 Finance and GP, ensuring proper approvals and audit trail.
2. Collaborate with Internal Audit on system controls, access reviews, and compliance requirements.
3. Maintain application security models and user access provisioning across D365 and GP.
4. Establish standardized playbooks for incident response, problem management, and system updates.

Required Qualifications

• 10+ years of experience supporting financial ERP systems in a functional or techno-functional role.
• Deep expertise in D365 Finance & Operations (Finance, GL, AP, AR, FA, Cash, Projects preferred).
• Strong understanding of Dynamics GP, including posting processes, integrations, master data, and month-end support.
• Prior experience managing or mentoring analysts or technical team members.
• Strong SQL skills for analysis, troubleshooting, and data validation.
• Experience working with tax engines (Vertex preferred) and financial integrations.
• Demonstrated ability to partner with Finance stakeholders and translate business needs into system requirements.
• Experience coordinating testing, deployments, and release cycles across multiple environments.

Preferred Qualifications

• Experience with Power Platform (Power Automate, Power Apps) for workflow or light automation.
• Exposure to Azure DevOps or other release management tools.
• Experience with GP-to-D365 migration or modernization programs.
• Familiarity with BI tools (Power BI, QlikView).
• Knowledge of financial reporting tools and data architecture (OneStream, ER, DMF).
• Understanding of ITIL, Agile, or hybrid delivery methodologies.

Key Competencies

• Strong leadership and team management skills.
• Excellent communication and stakeholder engagement abilities.
• Deep financial process understanding and ability to challenge or refine workflows.
• Creative problem solving with an emphasis on data-driven insights.
• Ability to manage multiple priorities in a highly integrated systems environment.
• Comfortable working across legacy and modern ERP platforms simultaneously.