About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 22 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.
What You'll Do Are you ready to ensure seamless communication and mobility for a global law firm?
As a
Messaging Engineer II at Kirkland & Ellis, you'll be at the forefront of supporting, engineering, and optimizing our messaging infrastructure and mobile device management platforms. You'll resolve complex technical challenges, provide expert support to end-users and internal teams, and help drive innovation in messaging and mobility across our global offices
This role requires proactive monitoring, performance reporting, and collaboration with security, architecture, and infrastructure teams to maintain best-in-class messaging systems. You'll also participate in critical projects and production changes, ensuring systems remain reliable, secure, and high-performing.
- Support & Troubleshoot: Monitor, triage, and resolve escalated user support requests through email, phone, and our IT Service Management system. Provide timely updates and solutions to end-users.
- Collaborate with Teams & Vendors: Work with attorneys, staff, and vendors to escalate and resolve complex issues. Partner with infrastructure, applications, and security teams to maintain messaging and mobility standards.
- Drive Innovation: Identify opportunities to improve system functionality, reliability, and end-user experience. Document platform standards and share best practices.
- Project Participation: Provide expertise for messaging and mobile technology projects. Execute production changes and document implementation steps for future reference.
- System Monitoring & Reporting: Proactively monitor systems for performance and stability. Generate reports for capacity planning and performance metrics.
- Stay Current on Technology: Maintain knowledge of emerging messaging and mobile device technologies. Implement new software and tools as required.
- Security Collaboration: Partner with Security Governance and Security Operations teams to ensure compliance and maintain email and mobile device security.
The schedule for this position includes:
- Participation in the team's on-call rotation with 24x7 availability for escalations.
- Monthly maintenance during designated weekend periods.
What You'll Bring- Education: BA/BS in Computer Science, a related field, or equivalent experience.
- Experience: 5+ years supporting major messaging implementations in large corporate environments.
- Messaging Expertise: Strong knowledge of Microsoft Exchange Server, Exchange Online, SMTP, Proofpoint, and related messaging systems.
- Mobile Device Management: Hands-on experience with platforms such as Microsoft Intune and managing Apple iPhones/iPads in enterprise settings.
- Infrastructure Skills: Solid understanding of Active Directory, Microsoft Windows Server, and PowerShell scripting/automation.
- Global Implementation Experience: Ability to take a messaging architecture and implement it across multiple offices and populations.
- Technical Tools: Familiarity with Capax EAS Archive, Litera Metadact, CodeTwo Email Signatures On-prem, Trend Scanmail for Exchange, Kiteworks Secure File Sharing, PaayaTech CorpSync, GSX, and SCOM monitoring software.
- Professional Growth: Microsoft certifications are a plus.
Compensation The base salary range below represents the low and high end of the salary range for this position in Chicago. This range may differ based on your geographic location and cost of living considerations. At Kirkland & Ellis, we consider compensation more than just a base salary. We offer an exceptional range of flexible benefits including comprehensive healthcare, paid time off, and retirement. We also offer personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.
Compensation Range:
Chicago: $126,000 - $141,500
How to Apply Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."
Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.
Equal Employment Opportunity All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-Hybrid #LI-AR1
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