Description
Our client seeking a Tier 2 Microsoft Systems Support Engineer to provide advanced technical support and administration for our enterprise IT environment. This role serves as an escalation point for Tier 1 issues and ensures the stability, security, and efficiency of our Microsoft-based infrastructure. The ideal candidate will have strong expertise in Microsoft 365, Active Directory, Azure AD, and endpoint management, with a commitment to delivering exceptional service to internal stakeholders.
Key Responsibilities:
Microsoft Administration Suite
Manage Active Directory: user/group administration, GPOs, OU structure, and domain services.
Troubleshoot Microsoft Exchange/Outlook: mail flow, mailbox permissions, and calendar sync.
Administer Microsoft Teams & SharePoint: collaboration tools, permissions, and content management.
Configure and maintain Microsoft Intune / Endpoint Manager: device enrollment, compliance policies, and remote management.
Azure Active Directory
Handle user provisioning, hybrid sync, MFA, and conditional access.
Monitor audit logs and identity protection features.
Tier 2 Troubleshooting
Act as escalation point for unresolved Tier 1 issues.
Perform root cause analysis for hardware, software, and network problems.
Maintain clear documentation and update knowledge base.
Ensure SLA compliance and collaborate with Tier 3 teams when necessary.
Additional Skills & Qualifications
Azure Cloud Services: VMs, NSGs, VPNs, Azure Monitor, backup/recovery.
Meraki Networking: Cisco Meraki Dashboard, VLANs, SSIDs, firewall/VPN setup.
Qualifications:
Education: Associate's or Bachelor's degree in Information Technology or related field (or equivalent experience).
Experience: 3+ years in IT support or systems administration, with Tier 2 responsibilities.
Certifications: Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator (preferred).
Job Type & Location
This is a Contract position based out of Atlanta, GA.
Pay and Benefits
The pay range for this position is $40.00 - $44.23/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Atlanta,GA.
Application Deadline
This position is anticipated to close on Dec 13, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 101054TS
- Position Id: JP-005701882
- Posted 10 hours ago
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