Overview
Skills
Job Details
Position: Franchising Technology Lead
Location: Cummings, GA Preferred, but can try Remote
Duration: 12+ Months
Prior exp with Franchising is highly recommended.
The client Notes: We need a technology lead for our franchising program that is running sort of adjacent to ABM technology. The ideal candidate would be local to the Atlanta (cummings office) area where they could potentially meet with team in person, but remote is fine as well.
Position Overview
The Technology Lead is responsible for guiding the technical delivery, stability, and scalability of key systems supporting the ABM Franchising Technology Transformation program. This role provides hands-on technical leadership, drives engineering best practices, and ensures alignment between business needs, enterprise IT standards, and third-party technology providers. The Technology Lead will work closely with business stakeholders, Corporate and Business IT teams, and external vendors to deliver reliable, secure, and high-quality technology solutions.
This position requires strong technical depth, enterprise-scale systems experience, and the ability to translate business requirements into actionable engineering plans. The ideal candidate is execution-focused, collaborative, and adept at operating in a complex enterprise environment.
Key Responsibilities
Technical Leadership & Delivery
- Serve as the primary technical lead for program initiatives, overseeing architecture, design, development, integration, testing, and deployment activities.
- Drive adherence to engineering best practices, design patterns, code quality, and operational excellence standards.
- Lead technical planning and estimation for new features, enhancements, and system improvements.
- Ensure solution designs align with enterprise architecture, security guidelines, and compliance requirements.
Business Engagement & Requirements Translation
- Engage directly with business stakeholders to understand needs, clarify requirements, and ensure technical solutions align with operational and strategic objectives.
- Translate business requirements into detailed technical specifications and implementation plans.
- Communicate complex technical concepts to non-technical audiences in a clear and actionable manner.
Cross-Functional Partnership
- Act as the technical liaison between program leadership, Corporate IT, Business IT teams, and third-party providers.
- Ensure alignment across teams and facilitate smooth handoffs between business, internal IT, and engineering resources.
- Identify and proactively mitigate risks, technical gaps, and cross-team dependencies.
Vendor, Partner, and Third-Party Technology Management
- Provide day-to-day oversight of external engineering partners, managed services teams, and third-party technology vendors.
- Accountable for timely delivery of issue resolutions, enhancements, integrations, and ongoing support obligations.
- Validate quality of vendor deliverables, including code, documentation, test plans, and SLA adherence.
- Escalate and resolve vendor-related risks, performance issues, and delivery delays.
System Stability, Operations, and Continuous Improvement
- Oversee and guide incident response, root-cause analysis, and implementation of corrective actions.
- Monitor systems for performance, reliability, scalability, and maintainability, and drive proactive improvements.
- Support release planning, environment management, and coordination of production deployments.
- Champion continuous improvement across technology processes, tools, and delivery frameworks.
Qualifications
Required
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience.
- 7+ years of progressive experience in software engineering, solution delivery, or technical leadership roles.
- Strong understanding of enterprise systems architecture, cloud platforms (Azure/AWS), and API-driven integrations.
- Demonstrated experience leading technical teams and overseeing solution implementation in a complex enterprise environment.
- Experience working with third-party development partners, offshore/nearshore teams, or managed services providers.
- Strong communication skills with the ability to interface directly with business and technical leaders.
- Proven ability to drive delivery, resolve issues, and maintain momentum across multiple stakeholders.
Preferred
- Experience in facilities management, operations technology, workforce management, or large-scale service-business systems.
- Experience with Agile, SAFe, or hybrid delivery models.
- Background in data engineering, reporting solutions, or automation technologies.
Key Competencies
- Technical leadership and architectural thinking
- Strong business acumen and stakeholder communication
- Enterprise collaboration and cross-functional alignment
- Vendor management and delivery oversight
- Problem-solving, troubleshooting, and systems analysis
- Adaptability in complex, multi-team environments
Thanks,
Anwar Shaik
US IT Recruiter
Cerebra Consulting Inc,
Email -
Phone: x 175