Onsite IT Site Administrator (Technology Specialist)

Onsite IT Site Administrator (Technology Specialist)

Job Description

You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU.

In this role, you will:

• Network Support: Installs and supports network equipment with guidance from Network Operations team.
• Server Support / Maintenance: Coordinates or performs New Physical or Virtual Server installation, IOS Upgrades, critical patching, and maintenance with assistance from the Server Team.
• PC Support / Deployment: End to end roadmap ownership including; ordering, imaging, troubleshooting, and maintaining accurate inventory management through Service-Now.
• Printing Services: Manage multi-function device and printer fleet - Procures and provides basic support, escalates issues to printer vendor.
• Unified Communications (Voice/Video) Support: Installs and supports UC equipment with assistance from UC Operations team.
• Mobility Services: Assist with new equipment requests and some configuration.
• Surplus Coordination: Documents and coordinates IT hardware surplus equipment process for inventory purposes and asset disposal.
• Supports Operational Excellence within the site(s) of responsibility:
  
  • Provides operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems, and escalates higher impact issues.
  • Leads the planning and execution of Mill infrastructure projects.
  • Manages and coordinates local Infrastructure vendors work at site.
  • Ensures LAN/WAN and related computer systems are compliant within established control procedures.
  • Review and control access to MDF and other sensitive areas with established control procedures.
  • Maintains site IT Business Continuity Plan.
  • Maintains a 1 to 3-year IT plan.
• Liaison between Mill and Technology Teams:
  
  • Seeks out and relays future technology recommendations between mill and centralized technology teams.
  • Coordinates technology recommendations and changes from other IT teams.
  • Performs site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training. Procures IT infrastructure components according to KC established procurement process.
  • Provides education to Mill users on KC available technologies and their proper use. Manages communication plan for recent technologies implementations.
  • Facilitates collaboration between stakeholders who share common objectives.
  • Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided.
  • Demonstrates an analytical and systematic approach to problem solving.
  • Rapidly absorbs new technical information and applies it effectively.

About Us

Huggies . Kleenex . Cottonelle . Scott . Kotex . Poise . Depend . Kimberly-Clark Professional . You already know our legendary brands-and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you.

At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth and impact. We're founded on more than 150 years of market leadership, and we're always looking for new and better ways to perform - so there's your open door of opportunity. It's all here for you at Kimberly-Clark.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex

That Works: flexible work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

Experience & Requirements:

• College Associated Degree
• Able to work onsite in person
• 5 years of relevant experience with demonstrated skills or 7-9 or more years of applied experience with demonstrated skills described defined. Troubleshooting and solving basic computer issues, familiar with Windows XP/7/10/11, Windows 2003/2008/2012 Server, SQL Server 2003/2008/2012/2016/2019, Cisco Networking, LAN networks, Wireless networks, Firewalls, Microsoft Office products, Office 365, SharePoint, smartphones, and tablet (IOS, Android).
• Ticketing system management for Incident and Request tracking (i.e.: Service Now) Customer Expectations:
• Carry out all work safely. Adhere to plant security policies.
• Carry out assigned tasks in a timely, diligent, and professional manner.
• Establish proactive, confidence-inspiring client and support team relationships to ensure support, maintenance and project work meet business goals.
• Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results.
• Communicate to local management and staff in non-technical terms.
• Adherence to Kimberly-Clark standards and procedures.
• Be able to work outside of business hours when required.
• Be On-Call outside of business hours to support critical incident.
• Occasional traveling may be required for training or project purposes (5%).

Total Benefits

Here are just a few of the benefits you'd enjoy working in this role for Kimberly-Clark. For a complete overview, see ;br>
Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print....

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

This role is available for local candidates already authorized to work in the role's country only. Kimberly-Clark will not provide relocation support for this role.

#LI-Onsite

Salary Range: 67,180 - 79,340 USD

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

Primary Location
Chester Mill

Additional Locations

Worker Type
Employee

Worker Sub-Type
Regular

Time Type
Full time